Having the same problem since I updated

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Unfortunately I'm also experiencing the same bug on my Mini 3 after the connection with DJI Assistant... Can Susan help me? My DJI account is ameft

Same problem,
gmood5@protonmail.com

Hello, same problem :/

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Can you send firmware to help with 30064 code?

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Help with 30064 pls.

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Need help with 30064

Hi Susan, I sent PM but also posting here. Please send me the updated firmware also.

djiuser_jXuQp01iIIya

Thank you.

djiuser_reDSFiURXUV5 Posted at 9-19 21:20
Im having this issue, "Unable to take off" after updating to the software, from DJI Fly app on my air 2s. Also noticed connection issues in the previous software release. Please send me new software, firmware.

Hi there, the firmware sent here is dedicated to Mini 3 Pro. Regarding your case,
1. Check if the remote controller is the original remote controller and whether the RC has been bound with DJI Care Flyaway Coverage service.
Please provide the serial number of your aircraft and controller for further confirmation.

2. Check if the battery capacity of the remote controller is enough, (50% and above), if not, please charge it and retry;

3. Check if there was an SD card inserted, if yes, please ensure the SD card meets the requirements we recommended, and try if it can be resolved by removing the SD card.

4. Besides, may we know if the drone takes off normally before the Error occurs?

5. Check if there was a Flysafe database update before the "30064 Unable to take off" error code appeared? Or suddenly the drone was unable to take off without performing anything?

6. Please try to refresh the firmware by the DJI Assistant 2 and check again.
Please keep us updated on the result.

Hi all, requests for Mini 3 Pro firmware has been taken care of, please connect the drone and DJI Fly app and check for the update.

Привет! Я получил новый дрон, и он начал издавать этот отвратительный звук подвески камеры из коробки, подвеска также вибрирует. Когда дрон поворачивается в одном направлении, звук исчезает, в других направлениях - нет. Видео, соответственно, некачественное из-за дрожжей в подвеске. Как вы думаете, это механическое повреждение или ошибки программного обеспечения? Повторяю - эта проблема прямо из коробки. Я совершил несколько полетов, перенастроил все, что доступно, но проблема не исчезла. Ну, после версии прошивки 01.00.0300 вышла ошибка 30064 youtu.be/w93UjncHzew   Пожалуйста, отправьте бета-версию прошивки моя почта iliatyan@yandex.ru

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Can't take off my Brand new DJI Mini 3 Pro. Though I updated all the latest firmware. It still showing ESC error. Please send the beta firmware.

msmchakma03@gmail.com

DJI Susan Posted at 9-22 20:37
Hi all, requests for Mini 3 Pro firmware has been taken care of, please connect the drone and DJI Fly app and check for the update.

Thanks Susan, updated and, for now all is good

Just updated but mine still doesn't work. Please help

sh0wtime_FPV Posted at 9-17 04:08
Nothing here yet but i'll check again later

Thankyou

Have updated with 310 firmware but have yet to test.
i'm sure as the others have reported it will now be ok. thankyou

sh0wtime_FPV Posted at 9-23 05:36
Have updated with 310 firmware but have yet to test.
i'm sure as the others have reported it will now be ok. thankyou

I've checked multiple times through my DJI RC remote and on assistant 2, but the latest firmware for me is 01.00.0300. am I missing something?

Hi Sasan, it says my firmware is up to date when I connect the drone to the dji app.  Can you send me the update manually?  my email is georgekirkland@gmail.com

djiuser_mpWzxknogZ6u Posted at 9-23 05:49
I've checked multiple times through my DJI RC remote and on assistant 2, but the latest firmware for me is 01.00.0300. am I missing something?

Thanks DJI team. I updated to 0310 and Im flying again

Need the beta firmware update too -> glenn@grassies.nl

Mini3 Pro RC
my code 30064 error
Need the beta firmware update To mids33@gmail.com

Hi I have [Mini3 Pro RC]

Could you please send me the beta software to resolve my code 30064 error
my DJI fly account: spam@sleatnet.n

Thanks

Hello. Also suffering from this issue. Can I also get the beta firmware?

markbathan@gmail.com

Hello, Could you please send me the beta software to resolve my code 30064 error
my DJI fly account:
luis@plungers.it

Здравствуйте! Пожалуйста, отправьте мне бета-версию прошивки для устранения ошибки 30064 моя почта iliatyan@yandex.ru

Hello,
I got the same issue with error 30064 since last update on my mini 2. If it possible, please send me a latest update that fixing the issue.

I also have the same problem with my Mini 3 Pro.
Unable to take off (Code: 30064) how can I fix it? I leave my mail thanks.
My email: sciascia.vincenzo@libero.it

Hi Susan, please, can you activate this beta firmware for me account?

ben_m16@msn.com

I have the same error.

Apart from this error, this beta firmware fix any one thing?

I have some focus problem and little range with DJI RC PRO.

Thanks very much, Susan.

Hello Susan , y have same error 30064   My email dr.andrei.mocanu@gmail.com

Hello Susan , y have same error 30064   My email dr.andrei.mocanu@gmail.com

DJI Susan Posted at 9-10 02:51
Sorry, could you please tell me your DJI account? I will forward you a beta firmware to try with.

Mu account Is df1974.
Firmware beta?

DJI Susan Posted at 9-10 19:22
Hi all, we are sorry for the inconvenience caused. If the error existed after updating firmware or calibrating the vision system via DJI Assistant 2, our engineers are aware of the issue.
For Mini 3 Pro users who reported the issue on this thread, I sent the firmware to your DJI Forum account. Please check for the update.

Hi
Can you please send the updated firmware please.

DJI Susan Posted at 9-22 20:37
Hi all, requests for Mini 3 Pro firmware has been taken care of, please connect the drone and DJI Fly app and check for the update.

My says firmware up to date and it's still the .300.
My email might have been wrong.

my account is djiuser_whjhM3ZGfEzs

Hi all, the beta firmware has been forwarded to requests above, please connect the drone and DJI Fly app and check for the update.

djiuser_whjhM3ZGfEzs Posted at 9-26 02:11
My says firmware up to date and it's still the .300.
My email might have been wrong.

Hi, the DJI account should be an email account. May I know if it is the same as your forum account?

I have not received any updates. Could you please send me? Thank you. Mini 3 Pro code 30064. I also tried to update but it says the firmware is up to date.
What should I do? My email: sciascia.vincenzo@libero.it

brand new mini pro 3 ordered via dji and have the code 30064 failure.

Please send beta firmware. talleyt@msn.com

Cbr600rr Posted at 9-26 05:52
I have not received any updates. Could you please send me? Thank you. Mini 3 Pro code 30064. I also tried to update but it says the firmware is up to date.
What should I do? My email: sciascia.vincenzo@libero.it

Hi there, the firmware has been sent to your account, please check for the update.

djiuser_dLVT46NJaip0 Posted at 9-26 15:08
brand new mini pro 3 ordered via dji and have the code 30064 failure.

Please send beta firmware.

Hi there, the firmware has been sent to your account as well, please check.

I have a Mini 3 coming today, will updating it thru the fly app break it?

Hello, Can you send the firmware to jean.squillari@gmail.com ?

Thank you !