can any one help..?
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zeplin34
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Im using a samsung galaxy tablet to fly my phantom3 advanced.
I cannot take any pictures or record any video's. The record button sometimes is red but mostly goes grey.
Even when it is red and seems like its recording or taking pictures I have no idea where these pics or video's go to..
I am also finding it very awkward to update the firmware. Just cant understand how to do it...
2018-2-25
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DJI Susan
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Hi there, may I know which SD card do you use? Have you tried to format the SD card or reset the camera settings?
2018-2-25
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FlanniganFlyer
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Hi Zeplin34 I have had problems with my camera and done some troubleshooting but to no avail so it’s going in for repair, I would suggest you do I few troubleshoots and see how you get on, can I ask do you have an image on you SG tablet, follow some of the steps in my thread https://forum.dji.com/thread-136828-1-1.html
2018-2-25
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Blériot53
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Have you checked that the SD card in the drone is not full?   I made this mistake once.
2018-2-25
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zeplin34
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DJI Susan Posted at 2018-2-25 02:35
Hi there, may I know which SD card do you use? Have you tried to format the SD card or reset the camera settings?

Oh god I'm not too sure now. Will have a look and let you know. It has to be the one that come with the drone I think. Is there any specific type you recommend..?
2018-2-26
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zeplin34
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Blériot53 Posted at 2018-2-25 02:47
Have you checked that the SD card in the drone is not full?   I made this mistake once.

How do I check that ? I am not too literate when it comes to stuff like that bud..?
2018-2-26
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Nebicaneser
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in the main menu of the app scroll down when click in the arrow lol

2018-2-26
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Nebicaneser
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or in camera settings you ll see the option format Sd card
2018-2-26
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zeplin34
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Flight distance : 49557 ft

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DJI Susan Posted at 2018-2-25 02:35
Hi there, may I know which SD card do you use? Have you tried to format the SD card or reset the camera settings?

good evening. to be honest I think its the one that came with the drone. I have not changed it at any point. I believe I should try formatting it.How to do that is beyond me.
2018-2-26
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zeplin34
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FlanniganFlyer Posted at 2018-2-25 02:36
Hi Zeplin34 I have had problems with my camera and done some troubleshooting but to no avail so it’s going in for repair, I would suggest you do I few troubleshoots and see how you get on, can I ask do you have an image on you SG tablet, follow some of the steps in my thread https://forum.dji.com/thread-136828-1-1.html

Thank you very much for the link. I have not tried it as yet. I will do it over the weekend and let you know how I get on... Unfortunately I only get the chance to fly over the weekend ( sunday ) as I work a fair distance away. Travelling gets me down.
2018-2-26
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zeplin34
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zeplin34 Posted at 2018-2-26 11:31
Thank you very much for the link. I have not tried it as yet. I will do it over the weekend and let you know how I get on... Unfortunately I only get the chance to fly over the weekend ( sunday ) as I work a fair distance away. Travelling gets me down.

Sorry... yes I do have the image on my tablet when flying.
2018-2-26
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zeplin34
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Nebicaneser Posted at 2018-2-26 11:24
or in camera settings you ll see the option format Sd card

Thank you very much for that Captain. I will do that over the weekend. I dont get much time during the week which is unfortunate due to work issues. I have accepted your friendship. Pleased to meet you. My name is Ron...
2018-2-26
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Nebicaneser
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Welcome Aboard Ron !! ThANKS !! Nice to meet u 2

Frank
2018-2-26
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zeplin34
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Flight distance : 49557 ft

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Nebicaneser Posted at 2018-2-26 11:45
Welcome Aboard Ron !! ThANKS !! Nice to meet u 2

Frank

Cheers Frank... And thank you very much for helping me... Still trying to find my way around the dji site as well ha ha...
2018-2-26
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Nebicaneser
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You r welcome Ron !!
2018-2-26
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DJI Susan
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zeplin34 Posted at 2018-2-26 11:15
Oh god I'm not too sure now. Will have a look and let you know. It has to be the one that come with the drone I think. Is there any specific type you recommend..?

Hi Ron, sorry for the late response. May I know what's the current status? Regarding the SD card formate, you can find it in Camera Settings. As for the recommended SD card, it supports Micro-SD cards with Class 10 grade or above and write speeds above 60 Mbps (Note the write speed). Please choose quality products.
2018-3-2
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