Mavic Air FW update error
1269 18 2018-5-4
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M2Wair
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Just a heads up ladies and gentlemen we noticed after the last FW update for the Air we no longer have the histogram or exposure warning, set them to on in the settings and they turn off and don't work, going to do a refresh later and see if it has rectified the issue.

Anybody else have this issue!

Not a good day lol Inspire off to repair and now the wee air has an issue.... going to go and have a beer.... laters.
2018-5-4
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Bill B
lvl.4
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Have a cold one for me. Keep us posted.
2018-5-4
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hallmark007
Core User of DJI
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Ireland
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Just checked mine no problem.
2018-5-4
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M2Wair
First Officer
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hallmark007 Posted at 2018-5-4 08:46
Just checked mine no problem.

Cool, going to do a refresh FW and see what happens. Minor glitch I guess lol
2018-5-4
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Wachtberger
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M2Wair Posted at 2018-5-4 08:48
Cool, going to do a refresh FW and see what happens. Minor glitch I guess lol

Are you using the latest GO 4 version and is it Android or iOS?
2018-5-4
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M2Wair
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Wachtberger Posted at 2018-5-4 08:59
Are you using the latest GO 4 version and is it Android or iOS?

Latest GO 4 and using android, tried S5 S6 and S7 same result no histogram or exposure warning, turn them on in settings and nothing happens. going to try ipad mini 4 and see if it is the same.
2018-5-4
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Wachtberger
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M2Wair Posted at 2018-5-4 09:23
Latest GO 4 and using android, tried S5 S6 and S7 same result no histogram or exposure warning, turn them on in settings and nothing happens. going to try ipad mini 4 and see if it is the same.

Ok, I'll check on my Android tablet tomorrow (GO 4 on CrystalSky is outdated) and report back. But since all works for hallmark007, it looks like a bug in the current Android GO 4 version.
2018-5-4
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M2Wair
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Wachtberger Posted at 2018-5-4 09:29
Ok, I'll check on my Android tablet tomorrow (GO 4 on CrystalSky is outdated) and report back. But since all works for hallmark007, it looks like a bug in the current Android GO 4 version.

The issue is like you said is an android issue, worked fine on ipad mini 4
2018-5-4
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Breezer74
lvl.4
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United Kingdom
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No issues here, Note 4 running android 6.0.1
Hope you sort it soon.
2018-5-4
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DJI Elektra
DJI team
Hong Kong
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M2Wair Posted at 2018-5-4 09:23
Latest GO 4 and using android, tried S5 S6 and S7 same result no histogram or exposure warning, turn them on in settings and nothing happens. going to try ipad mini 4 and see if it is the same.

Please provide us a screenshot of the situation. And a screenshot of the firmware info in your app. I would help you forward it. Thanks for your support.
2018-5-4
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M2Wair
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DJI Elektra Posted at 2018-5-4 22:20
Please provide us a screenshot of the situation. And a screenshot of the firmware info in your app. I would help you forward it. Thanks for your support.

Hi Elektra the following screenshots are taken in sequence to show the issue of exposure warning  and histogram issues so from setting to screen and back to settings to show turned off, not working.











2018-5-5
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M2Wair
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In addition can no longer record home point using android, tested multiple locations using S5 S6 S7. Switched to ipad min 4 and no issues whatsoever, everything worked no issues. Histogram working, exposure warning working, home point working.
2018-5-5
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DJI Elektra
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M2Wair Posted at 2018-5-5 11:22
In addition can no longer record home point using android, tested multiple locations using S5 S6 S7. Switched to ipad min 4 and no issues whatsoever, everything worked no issues. Histogram working, exposure warning working, home point working.

Thanks for your update, I would help you forward this situation.
2018-5-8
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GDL
Second Officer
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Hong Kong
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Please note you need to use DJI Go 4.2.12 after upgrade. Ensure your mobile device install the latest version of DJI Go.
2018-5-8
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M2Wair
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GDL Posted at 2018-5-8 00:43
Please note you need to use DJI Go 4.2.12 after upgrade. Ensure your mobile device install the latest version of DJI Go.

Yeap, updated to the new app and that's when I had issues with all my Samsungs, all three same issues. So have retired them and use only ipad mini 4's now with no problems.
2018-5-8
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CanonMax
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GDL Posted at 2018-5-8 00:43
Please note you need to use DJI Go 4.2.12 after upgrade. Ensure your mobile device install the latest version of DJI Go.

DJI GO 4.2.12 or HIGHER... .14 is out...

Fly safe Take care of yourself and the AirCraft

Max
2018-5-8
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Bulldog
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M2Wair Posted at 2018-5-8 00:48
Yeap, updated to the new app and that's when I had issues with all my Samsungs, all three same issues. So have retired them and use only ipad mini 4's now with no problems.

My gosh, how many devices do you have?

Hope things get straitened out quickly for you.
2018-5-8
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M2Wair
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Bulldog Posted at 2018-5-8 06:00
My gosh, how many devices do you have?

Hope things get straitened out quickly for you.

Thanks buddy we are all sorted now, had to retired all 3 Samsung androids and bought ipad mini 4's as replacements as it seemed the safest most reliable way to go. Costly exercise, but so worth it.  

2018-5-8
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DJI Elektra
DJI team
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M2Wair Posted at 2018-5-8 06:26
Thanks buddy we are all sorted now, had to retired all 3 Samsung androids and bought ipad mini 4's as replacements as it seemed the safest most reliable way to go. Costly exercise, but so worth it.

Glad you solve that.
2018-5-11
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