Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to use a different communication cable to see if the problem persists? Also, we don't have the option to perform a hard reset on the RC of the Mavic series. Please keep us posted. Thank you!

Hi, thank you for reaching out and we do apologize for the inconvenience. Can you please try to use a different communication cable to see if the problem persists? Also, we don't have the option to perform a hard reset on the RC of the Mavic series. Please keep us posted. Thank you!