DJI Tony
Administrator
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djiuser_rNC7YTx9mmkb Posted at 4-9 13:18
Dear DJI Team, I am writing to express my frustration regarding the recent update of the DJI Mimo application. Since the update, the application has been completely non-functional on my device, despite attempting all of the troubleshooting methods available online. As a user, it is unacceptable to experience such issues and I believe that this needs to be addressed immediately. I request urgent attention to be given to resolving this issue as soon as possible. I urge the DJI team to take immediate action to rectify this problem and ensure that the DJI Mimo application is fully operational for all users. I trust that your team will take this matter seriously and will provide a prompt solution. Sincerely,
Hi there. Thanks for notifying us about your concern, and we're sorry for the inconvenience. We need to gather more information for better understanding. May we ask what specific issue you're having with the DJI Mimo app? Have you tried uninstalling and reinstalling it? And what specific mobile device and DJI products are you using with it? We will be waiting for the details. Thank you. |
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