This week I received the Tello DJI .

I charged the batteries and made about 3 flights, than I got the warning message that I am using an non-official battery ?
  

I tried all 3 (fully charged) batteries but the warning keeps appearing. I checked the firmware and I receive the message that I have the latest version.

  

But what ever I am trying (5 sec restart / another battery etc) the warning keeps appearing and the drone is not flying anymore.

Does anyone had a clue?

  

  

  

Dear customer,
We feel sincerely sorry for the inconvenience brought to you!
Please contact us via support@ryzerobotics.com for this issue, thanks for your support!
Have a nice day.

I already send an email to your company  on saterday with the issue and some screenshots.

How can we solve this tello non official battery problem

djiuser_Umb802Ls53Ad Posted at 5-18 06:44
How can we solve this tello non official battery problem

Dear customer,
Please contact us via support@ryzerobotics.com for this issue, thanks for your support!
Have a nice day.