Hey Guys,
I purchased about 30 DJI Osmo Action cameras as rental cameras for snorkling. Each day when I reinsert freshly charged batteries into the camera, a handful of cameras require date and time to be reset. Any idea how to prevent this from happening? Its incredibly time consuming.

Hello there RobOwenPhoto. I am sorry for the trouble this has caused and thank you for reaching out.  There is a built-in clock in the DJI Osmo Action, and it will synchronize the time whenever the DJI Osmo Action is used with a mobile phone. If the DJI Osmo Action has not been connected with a mobile device for a period of time, then the time shown on the DJI Osmo Action will not be correct. The clock's time will synchronize once again when the DJI Osmo Action is connected to a mobile device. Thank you.

you rented 20 cameras. lets work with one.

Do you know where to set the time and date up  once done that is it.

Preference scroll down

I have 5 Action cameras and discovered that if you leave the battery out of the camera for to long it will loose the set time. Do not have the exact time down yet but it is something like 5 to 10 days.

DJI Stephen Posted at 2021-8-24 20:45
Hello there RobOwenPhoto. I am sorry for the trouble this has caused and thank you for reaching out.  There is a built-in clock in the DJI Osmo Action, and it will synchronize the time whenever the DJI Osmo Action is used with a mobile phone. If the DJI Osmo Action has not been connected with a mobile device for a period of time, then the time shown on the DJI Osmo Action will not be correct. The clock's time will synchronize once again when the DJI Osmo Action is connected to a mobile device. Thank you.

Were currently trying to set up an action 4 but its in chinese and unable to activate. we looked up what it said and it says the date and time needs to be reset but we cant activate it and cant pass this screen. already tried to update using the SD card as well. and deleted and reinstalled the app. also tried another phone and still the same.