Hello,

I opened up my Ronin SC a little bit ago and tried setting it up. Everything went well until it came time to connect to the app; no matter what I tried I could not get the gimbal to connect to the app (tried connecting to the Bluetooth directly, uninstalling and reinstalling the app, I downloaded the apk, tried forcing an update, none of it worked).

I am using a Samsung Galaxy S10 on the latest OS for Android. The app, as far as I can tell, is up to date. Something that I am struggling to figure out is how to update the firmware which apparently requires the app to update. What should I do?

-Alex

Same problem, Galaxy S8+.  The bluetooth on the phone recognizes the Ronin but cannot connect.  I have tried 4 different phones.  No luck.  Would sure like to know how to get the bluetooth on the Ronin to work!

djiuser_AiKjGCDc5v9p Posted at 12-28 16:15
Same problem, Galaxy S8+.  The bluetooth on the phone recognizes the Ronin but cannot connect.  I have tried 4 different phones.  No luck.  Would sure like to know how to get the bluetooth on the Ronin to work!

After being on the phone with the support team, we figured out that the ronin app on the play store is not up to date enough. What you want to do is go on your phone and google "dji ronin app" and look for the link that says "DJI Ronin - Download Center" and click that link. Then look for the download link for version 1.4.10 and install it onto your phone. This instantly fixed the problem for me and got my ronin working as soon as I tried with the new version

Same issue, I balanced gimbal and charged it up but the DJI Ronin SC App is NOW downloading on my new Galaxy A14 and I have micro memory card and lots of storage on phone and the Bluetooth DJI does not pair when you try, it just clicks off.

Stesso problema non mi scarica app ronin con samsung a14 e versione android 14 cosa devo fare grazie