Im trying to update the softwere and its completely stuck like this pls help

Im trying on a different device and its doing the same ...

You could try using DJI Assistant using the directions from this video:

https://forum.dji.com/forum.php?mod=viewthread&tid=241098

Hello there IzakMaSixpacke. I am sorry for the trouble this has caused and thank you for reaching out. Since you are having this issue with your DJI Mini 2. I would recommend you to contact our DJI support team at https://www.dji.com/support?site=brandsite&from=nav for further assistance. We will do there best to evaluate the said DJI drone and will give out the best resolution for this issue. Thank you.