Brand New Drone - No Signal Error 30008
16875 27 2022-8-4
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Moji
lvl.1
Australia
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Hi,
I'm having a problem with my brand new Mini 2!  No Signal - Error 30008

I turned my new drone on, activated and then updated the framework and this error appeared. It doesn't connect to any satellite at all. I have tried different places but still no luck!

This is my second drone I received as replacement form DJI. My previous mini 2 had no problem finding satellite.The only issue was the Gimble.

Any resolution?

Thank you
Moji


error 30008

error 30008
2022-8-4
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DJI Stephen
Administrator
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Hello there Moji. I am sorry for the trouble this has caused and thank you for reaching out. Kindly please test your DJI Mini 2 outside in an open location so that your DJI Mini 2 can receive a stable GPS signal for us see if the error codes on the DJI Fly application will show again. Please keep us posted for further assistance. Thank you.
2022-8-4
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Mhinc
Second Officer
Flight distance : 151467 ft
Canada
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You typically won't get a SAT lock inside, there are far too many things to block a lock such as RF, Magnetic Interfence, WALLS, etc.   This is common.  Go outside and you should lock on to enough SATs in about 30 seconds.

BUT if you have tried flying outside and you are still getting the No Signal - Error 30008, you may have got a bad firmware download. I would suggest redoing the most recent firmware and trying again

2022-8-4
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DJI Wanda
Administrator
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Hello, there. Sorry for your inconvenience. Would you please refresh the firmware. Then, restart the drone outside and try again? For your feedback on our replacement services, would you please tell us your case number? We will check and confirm with our teams. Thanks.
2022-8-5
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Moji
lvl.1
Australia
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Problem solved! Thank you for your help !

I just had to go somewhere like a park to get signal.

I used to get a strong signal in my backyard; even in my room but it seems not anymore!

cheers
2022-8-7
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DJI Natalia
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Moji Posted at 8-7 21:21
Problem solved! Thank you for your help !

I just had to go somewhere like a park to get signal.

Thanks for the update!
We are glad to see your problem is resolved.
If there is anything else that we can help with, you can contact us here anytime as well.
2022-8-7
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Halski78
lvl.1
Poland
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I have same. I refreshed firmware. Bought 10.03.2024 and never catch GPS and any satelites. Tried on many diffrent places such a park, open space.
2024-3-24
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DJI Diana
Administrator
Flight distance : 2408 ft

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Halski78 Posted at 3-24 05:05
I have same. I refreshed firmware. Bought 10.03.2024 and never catch GPS and any satelites. Tried on many diffrent places such a park, open space. [view_image]

We feel sorry for the situation you encountered. If all measures above have undertaken, we suggest to send it back for testing. You may refer to this link and create an online repair request, or if you encountered difficulties, you may contact our team to help you arranging/creating a case for you. Thank you for your patience.
2024-3-24
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Ravikant rk
lvl.1
India
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Today (09April2024) I got same problem after I update new Firmware. No GPS, Fly with Caution Error Code 30008. . Before update I fly it without error.
2024-4-9
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DJI Mindy
Administrator
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Ravikant rk Posted at 4-9 02:17
Today (09April2024) I got same problem after I update new Firmware. No GPS, Fly with Caution Error Code 30008.  . Before update I fly it without error.

Hi there, may I ask if you've tested it outside in an open area to see if this message still exists?
2024-4-9
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Ravikant rk
lvl.1
India
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I did not get the error outside, but before update it was still work inside also. I'm just thinking about error (Not Stable Hovering fly with caution). what if I record wedding videos in hall? is it stable to record videos?
2024-4-9
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DJI Mindy
Administrator
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Ravikant rk Posted at 4-9 21:53
I did not get the error outside, but before update it was still work inside also. I'm just thinking about error (Not Stable Hovering fly with caution). what if I record wedding videos in hall? is it stable to record videos?

This message will appear when there is no GPS signal, the takeoff is permitted but there is no GPS. It is not recommended to do so unless in special circumstances or necessary conditions are met because most DJI aircraft use GPS positioning. However, indoor GPS signal is poor (and sometimes there is no GPS signal), which may affect the aircraft’s positioning accuracy making the aircraft likely to drift and crash.
2024-4-9
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Ravikant rk
lvl.1
India
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I want to go back with old firmware. is it possible?
2024-4-11
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DJI Mindy
Administrator
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Ravikant rk Posted at 4-11 20:44
I want to go back with old firmware. is it possible?

Hi there, may I know the model of your device? Is there any issue with the current firmware?
2024-4-12
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Ravikant rk
lvl.1
India
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DJI Mindy Posted at 4-12 01:14
Hi there, may I know the model of your device? Is there any issue with the current firmware?

I have mini 4 pro.
2024-4-12
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DJI Mindy
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Sorry to tell you that the Mini 4 Pro does not have firmware that supports downgrade. May I ask if there is any issue with the drone?
2024-4-12
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djiuser_gtj07cZrPaIP
lvl.1
India
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DJI Mindy Posted at 4-12 20:33
Sorry to tell you that the Mini 4 Pro does not have firmware that supports downgrade. May I ask if there is any issue with the drone?

Hi..I am also facing this same issue but can I downgrade my DJI mini 2 se ?
2024-4-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_gtj07cZrPaIP Posted at 4-27 01:17
Hi..I am also facing this same issue but can I downgrade my DJI mini 2 se ?

Hi there, may I know have you tried to refresh the firmware and tried it outside in an open area to see if it could work?
2024-4-27
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djiuser_n4bBDC9mX5w9
New
Flight distance : 169419 ft

India
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Unable to update to latest version of dji fly app on RC n2 current version on my RC is 1.13.10.

As soon as i switch on the RC i get a pop-up stating a new update is available when i click on update, it says downloading update but nothing on the notification pannel. Waited for couple of minutes but nothing happend. Tried restarting the RC a couple of times but still no go. Please assist
2024-8-23
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Usama Touqeer
New
Flight distance : 1476 ft

Pakistan
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have you found any solutions? my mini 3 pro is facing same (no GNSS error)
2024-8-23
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DJI Susan
Administrator
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Usama Touqeer Posted at 8-23 21:55
have you found any solutions? my mini 3 pro is facing same (no GNSS error)

Hi there, may I ask if you've tested it outside in an open area to see if this message still exists?
2024-8-23
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DJI Susan
Administrator
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djiuser_n4bBDC9mX5w9 Posted at 8-23 12:21
Unable to update to latest version of dji fly app on RC n2 current version on my RC is 1.13.10.

As soon as i switch on the RC i get a pop-up stating a new update is available when i click on update, it says downloading update but nothing on the notification pannel. Waited for couple of minutes but nothing happend. Tried restarting the RC a couple of times but still no go. Please assist

Hello, you can connect to a computer to update firmware using DJI Assistant 2.https://www.dji.com/uk/downloads ... sumer-drones-series
Please keep us updated if the issue persists.

2024-8-24
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fans4ee399e1
lvl.2
Flight distance : 27549 ft
Sweden
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Har ett problem med GPS den kopplas men där efter kopplas den ifrån men fick min nya dji neo hade en inan var mycket bra men den här nya har problem med GPS ute ibland funkar det bra men inte ibland
17276368835935072644959282038252.jpg
2024-9-29
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fans4ee399e1
lvl.2
Flight distance : 27549 ft
Sweden
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having problems with gps, does anyone know how to fix it have a neo is problem with gps has anyone  need help  
2024-9-29
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DJI Susan
Administrator
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fans4ee399e1 Posted at 9-29 11:13
having problems with gps, does anyone know how to fix it have a neo is problem with gps has anyone  need help

Hi there, thank you for reaching out. We are sorry, we may not understand your inquiry clearly. Could you please explain the question a bit further? Can you provide relevant screenshots or videos so that we can better help you?
2024-9-29
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galal al awdi
lvl.1
Yemen
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What is the error code?
30238 in Drone Mini
2024-12-7
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galal al awdi
lvl.1
Yemen
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In the drone mini these companion errors in the image below code 30238
Screenshot_20241207_174205.jpg
2024-12-7
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DJI Mindy
Administrator
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galal al awdi Posted at 12-7 07:15
In the drone mini these companion errors in the image below code 30238

Hi there, thanks for the information provided.

Regarding the 30239 error code showed in the screenshot, it means that the GPS signal is weak. The aircraft cannot position itself or hover in a dark environment, and is restricted from taking off. Please go to a well-lit environment. It is not recommended to lift the takeoff restriction.

The 30238 error code means high altitude. Aircraft braking distance increased and flight time decreased. And "30008" prompts that takeoff is permitted but there is no GPS.  Please fly with caution.

We sincerely hope this information proves helpful. If you need further assistance, please don't hesitate to contact us. Thank you.
2024-12-7
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