Nach dem ich ein Update auf MIUI Version 13.0.1 (Android 12) auf meinem  Redmi Note 10S gemacht habe, funktionierten die DJY Fly App und die DJI  Mimo App nicht mehr. Nach dem ich die neueste Version der FLY App auf  meinem Handy installierte hatte, funktionierte die FLY App wieder (keine  deinstallation der alten Version).
Die DJY Mimo App lies sich weder updaten, noch brachte eine  deinstallation und eine neu Installation etwas. Auch das Abschalten des  Gerätes zwischen den Schritten brachte keinen Erfolg. Die DJY Mimo App  läßt sich installieren aber nicht öffnen.

After  I updated to MIUI version 13.0.1 (Android 12) on my Redmi Note  10S, the  DJY Fly app and the DJI Mimo app stopped working. After  installing the  latest version of the FLY app on my phone, the FLY app  worked again (no  uninstalling the old version). The DJY Mimo app could  not be updated,  nor did an uninstall and a new installation bring  anything. Also the  switching off of the device between the steps did  not bring success.

The  DJY Mimo app can be installed but not opened.

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. I have sent you a PM kindly please check. Thank you.

the app is not working on Android 12, haven't thought of such irresponsible behavior from Dji . Crap app

The MIMO app is also not opening on my OnePlus phone. It used to work. Disappointed

Unable to open app, keeps crashing stating some bug and requires developer update. Used to work fine earlier. It really sucks.

Der Moderator DJI Paladin hat mein Problem mit einer neuen App behoben.
Moderator DJI Paladin fixed my problem with a new app.

That's great. Hope they will release the fix instead of replying to individual feedback

I used the DJI mimo on June 18 2022. It worked then. Now August 2022, the app won't open. I have uninstall the app from my phone. I went to the website to download the app.I downloaded. I followed all the steps and the app won't open. I do not know what else to do. Kepp in mind this app was working in June 2022. I have android 12

DJI Paladin Posted at 8-16 22:05
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. I have sent you a PM kindly please check. Thank you.

I have the same problem with xiaomi, redmi note 10s, MIUI-Version 13.0.5.
Could you help me with a new verson of the app?

TPDJI-MI Posted at 10-14 02:11
I have the same problem with xiaomi, redmi note 10s, MIUI-Version 13.0.5.
Could you help me with a new verson of the app?

Hello there. Thank you for reaching out and we're sorry for the trouble. Kindly please uninstall the DJI Mimo app on your mobile device and please reinstall the one showing on our website then check if the issue persists. If the issue persists, kindly please provide us a screen recording showing the issue for us to check. Thank you for your understanding and supoport.

DJI Paladin Posted at 2022-10-17 03:50
Hello there. Thank you for reaching out and we're sorry for the trouble. Kindly please uninstall the DJI Mimo app on your mobile device and please reinstall the one showing on our website then check if the issue persists. If the issue persists, kindly please provide us a screen recording showing the issue for us to check. Thank you for your understanding and supoport.

Hi,
How can I share the screen recording?

djiuser_0c3zIzW1l3NQ Posted at 4-17 16:57
Hi,
How can I share the screen recording?

Hi there. You may upload the video via Google Drive and send the link here so we can check. Thank you.

DJI Paladin Posted at 2022-8-16 22:05
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. I have sent you a PM kindly please check. Thank you.

Same problem, please help, redni 9 pro miui13, i need DJI for work

djiuser_QJygmd2deAuc Posted at 5-4 08:20
Same problem, please help, redni 9 pro miui13, i need DJI for work

Hi there. Thank you for reaching out and we're sorry for the trouble. Please follow the steps below on how to fix the issue.


1. Go to the mobile phone’s “System Settings” and find “Installing an Unknown Application”. Enable the “Allow application installation from this source” switch.

2. Check the mobile phone’s internal storage, and clear its cache. The remaining memory must be greater than 2GB.

3. If the “Installing an Unknown Application” setting has been enabled, please back up the photos and videos then Uninstall the earlier version of the app, and then restart the mobile phone. Download and install the app straight from the DJI official website. For example, when a Google Pixel 3 (Android 12) is being used, the mobile phone needs to allow the built-in browser (such as Chrome or other browser apps) to install an unknown app.

4. If the DJI Fly app cannot be installed from the browser, try to find the APK file of the DJI Fly in the File Manager for installation. (Alternatively, re-download the installation package, and move it to the device’s internal storage root directly for installation.)

You may download the official app at this link https://www.dji.com/downloads

Hi there,

I have the same problem with DJI Mimo and my phone : Xiaomi 13T Pro !!!

I try to uninstall, clear the cache...
I'm so disappointed... i just buy an OSMO Mobile SE, a DJI Mini SE and a new phone. I hope there is a solution !
Thanks in advance for your help.

VinceX17 Posted at 3-27 14:12
Hi there,

I have the same problem with DJI Mimo and my phone : Xiaomi 13T Pro !!!

Hi there. Thank you for reaching out and we do apologize for the trouble. Can you please confirm if the issue occurs on both your DJI Mimo and DJI Fly app? If you are having issues installing the application, please try to follow the solution on post #14 to check if the issue persists. Please keep us posted.

The issue occurs only on DJI Mimo.
I have installed just now DJI Fly app without a problem. The app opens correctly event if I can't try with my DJI Mini SE...
I follow the solutions on post #14 and the issue persists :
- Enable the “Allow application installation from this source” switch
- The remaining memory is about 900GB
- I uninstall, restart the phone, download another time the app from the website and install one more time with the same issue
- and finally install the DJI Fly app, that works well

I also spend a message to the support.

Thanks for your help

It's OK !

I have delete the old app and install again after download on the website.
I had allready do this but this time it works !

I download from : dji.com/fr/mobile/downloads/djiapp/dji-mimo

VinceX17 Posted at 5-23 08:11
It's OK !

I have delete the old app and install again after download on the website.

Great! We're glad that you have managed to isolate the issue, VinceX17. Feel free to contact us if you have other inquiries. Have a nice day.

I am using OnePlus 11T Android v14. DJI Mimo app worked till yesterday. But suddenly stopped working. The DJI logo shows up when the app is opened but nothing happens after that, it gets stuck. I uninstalled and reinstalled the app. No joy, still the same. How pathetic this is? A hardware manufacturer who can take the pain of creating advanced hardware for photography can't make a compatible software which is needed to use the hardware?!?! The entire business model of DJI seems to be no longer willing to do business! Pathetic and disgusted. Now I have a piece of ... with 3 servo motors which can bend my phone with a joystick! If you had any little seriousness to grow I am sure you must have considered opening atleast a service center in the world's most populous country - India!

djiuser_hZVe6f5YsG5s Posted at 8-16 08:56
I am using OnePlus 11T Android v14. DJI Mimo app worked till yesterday. But suddenly stopped working. The DJI logo shows up when the app is opened but nothing happens after that, it gets stuck. I uninstalled and reinstalled the app. No joy, still the same. How pathetic this is? A hardware manufacturer who can take the pain of creating advanced hardware for photography can't make a compatible software which is needed to use the hardware?!?! The entire business model of DJI seems to be no longer willing to do business! Pathetic and disgusted. Now I have a piece of ... with 3 servo motors which can bend my phone with a joystick! If you had any little seriousness to grow I am sure you must have considered opening atleast a service center in the world's most populous country - India!

Same here - using onePlus 11 - install from website ok, when giving permission to chrome. Then when opening an app - only DJI logo appiers on black background, nothing else. App is not opening... very frustrating... I thought that this is the best on market.... please give fast fix for this...

djiuser_p1b8o7UWpofh Posted at 8-27 04:59
Same here - using onePlus 11 - install from website ok, when giving permission to chrome. Then when opening an app - only DJI logo appiers on black background, nothing else. App is not opening... very frustrating... I thought that this is the best on market.... please give fast fix for this...

Hi there
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.

djiuser_hZVe6f5YsG5s Posted at 8-16 08:56
I am using OnePlus 11T Android v14. DJI Mimo app worked till yesterday. But suddenly stopped working. The DJI logo shows up when the app is opened but nothing happens after that, it gets stuck. I uninstalled and reinstalled the app. No joy, still the same. How pathetic this is? A hardware manufacturer who can take the pain of creating advanced hardware for photography can't make a compatible software which is needed to use the hardware?!?! The entire business model of DJI seems to be no longer willing to do business! Pathetic and disgusted. Now I have a piece of ... with 3 servo motors which can bend my phone with a joystick! If you had any little seriousness to grow I am sure you must have considered opening atleast a service center in the world's most populous country - India!

Hi there
thank you for reaching out.

You may check the link provided to see if you can isolate the issue. Let me know if you have any other difficulties.

DJI Mimo App: https://pan-sec.djicorp.com/s/W9cE3ddSBPSPeBg

Thank you for your kind understanding.