di4b0liko
lvl.1
Italy
Offline
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DJI Stephen Posted at 8-24 18:56
Hello there di4b0liko. I am sorry for the trouble this has caused and thank you for reaching out, May we please know what is the model of the mobile device that you are using please? Kindly please try to uninstall an reinstall the DJI Fly application ( https://www.dji.com/dji-fly ) to see if the issue will still persist? In addition, please sync all of your flight records before uninstalling the DJI Fly application on your mobile device for you not to loose your previous flight information. If the issue persist kindly please try using a different recommended mobile device for us to be able to isolate the said issue. Thank you.
Hi thank for reply.
I use a samsung s21 plus with Android 12.
I try two release of dji fly, neither works. I have already uninstalled the app.
I don t have another Device to try.
Samsung s21 is not compatible? |
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