I really need a solution to my problem I made a loan to buy this device and just run me rather a you see I live in Colombia I have to pay the fine expensive shipping to united states and takes too long and have lost many jobs he intended to do with this device I really need an urgent solution to this or please to make me the return of the money bad pesimo technical service have you and now also plays me again pay the shipping to Colombia from usa I'm really disgusted with this situation and I see no solution in sight and the only thing I want is to send me a new one this failure was not my fault it's just the fault of this device to the camera was hit