uk_martin
lvl.1
United Kingdom
Offline
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DJI Gamora Posted at 11-12 09:00
Hello, uk_martin. Thank you for reaching out and we're sorry for the inconvenience caused by the ActiveTrack and tutorial videos. Let me provide the manual for you to see some tips about ActiveTrack https://dl.djicdn.com/downloads/DJI_Mini_3_Pro/UM/20221104/DJI_Mini_3_Pro_User_Manual_v1.4_en.pdf (Page 20-22). Regarding the tutorial videos you're seeing, can you please provide a video of the operation so that we can check for you if that can be disabled? And also, what remote controller are you using? We will wait for your update. Thank you for your understanding and cooperation.
Hello and thanks for your kind reply. I went out this morning to capture a video of the controller, only to find that I can't upload it to this forum - "Sorry, we currently only support JPEG|GIF|JPG|PNG files, please choose the right format and upload again."
However, here is a screenshot of the relevant part of the video - and I suppose the question is, why is the "Do not show again" option greyed out? The video shows that 3 times I repeated the creation of a marquee to enter into Spotlight mode, and three times the tutorial video appears. Three times I "Skip" the video, and three times I close it. Why can't I opt for "Do not show again"? Why is it greyed out?
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