Wavy Video with Mini 3 Pro
2579 8 2022-11-16
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BarnSwallow
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Flight distance : 5076896 ft
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In additon to flying in sport mode,  shooting with high FPS, the Mini 3 Pro also cannot tolerate colder weather (I'm high 20s in this case).   I could hear the gimble grind on landing.   I've flow my other DJIs in much colder weather without seeing this issue.   The min temp they recommend is 32 deg.  I flew the FPV earlier in colder weather and no issues.






2022-11-16
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SparkyPN
lvl.2
Flight distance : 133711 ft
New Zealand
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my money is on the gimbals vibrating like with a few others on here. Mine does it on start up occasionally, gentle tap and it stops.
2022-11-16
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm if the aircraft does the same issue when used at normal temperature? In addition, we do not recommend flying the aircraft below 0°C to avoid this issue. Thank you for your understanding and support.
2022-11-16
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BarnSwallow
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DJI Paladin Posted at 11-16 21:56
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you please confirm if the aircraft does the same issue when used at normal temperature? In addition, we do not recommend flying the aircraft below 0°C to avoid this issue. Thank you for your understanding and support.

I can occur if you fly in sport mode, or if you don't have an ND filter.   The cold weather I think is a new issue with the drone.  I could hear a grinding noise when it landed, as the gimble tilted up.   Perhaps I just have a failing gimble.   I set up a repair request, and I'll send it in.    (I did do a calibration of the gimble, didn't help).   
2022-11-16
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DJI Paladin
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BarnSwallow Posted at 11-16 22:42
I can occur if you fly in sport mode, or if you don't have an ND filter.   The cold weather I think is a new issue with the drone.  I could hear a grinding noise when it landed, as the gimble tilted up.   Perhaps I just have a failing gimble.   I set up a repair request, and I'll send it in.    (I did do a calibration of the gimble, didn't help).

Thank you for your prompt response. You may access this link https://repair.dji.com/trace/search?lang=en for you to track the progress of your repair case. Should you have other inquiries, please don't hesitate to reach us. Thank you for your valued support.
2022-11-17
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BarnSwallow
lvl.4
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I'll post whatever DJI tells me as a resolution.
2022-11-17
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Hope you find a fix.
2022-11-17
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BarnSwallow
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Flight distance : 5076896 ft
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DJI replaced the Gimbal, great turn around time. Had it back in a week.
2022-11-29
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Montfrooij
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BarnSwallow Posted at 11-29 12:47
DJI replaced the Gimbal, great turn around time. Had it back in a week.

Good to hear!
2022-11-29
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