Hopefully someone can give me some advice here: I have a brand new Mini 3 Pro and went for test flights yday. It was dark in the evening but in a well lit parking lot. I tested object avoidance and it didn't work. I could get inches away from a wall and nothing. I had it in N mode and 30fps and "break" object avoidance mode. Also when doing a test flight i was just going back and forth in a straight line and the mavic suddenly picked up speed and i lost full control and it smashed into a wall. I was only a few meter away and had full connection. Any thoughts? Thank you

Your recorded flight data will help find the cause of the incident.

To get to your flight data, go to: https://www.phantomhelp.com/LogViewer/Upload/

You'll find instructions there to upload the data to that site and it will give a report.

For help interpreting the data you can post a link for the report here.  Or just post the .txt file.

Several forum users are Gurus at interpreting flight data and will help you solve the mystery of your crash.  

DowntownRDB Posted at 12-25 04:54
Your recorded flight data will help find the cause of the incident.

To get to your flight data, go to: https://www.phantomhelp.com/LogViewer/Upload/

thx for the reply. Unfortunately when i connect my DJI RC to my new Macbook it doesn't recognize the controller. Is there any other way to access the data without direct connection to Mac?

MetaFlexa Posted at 12-25 04:57
thx for the reply. Unfortunately when i connect my DJI RC to my new Macbook it doesn't recognize the controller. Is there any other way to access the data without direct connection to Mac?

Are you using the DJI Assistant 2 (Consumer Drones Series)  V2.1.14 for the MAC?  Using the latest version you should be able to export the log.  

https://www.dji.com/downloads/so ... sumer-drones-series

Hi there. We're terribly sorry to read about the incident. Please take note that, if the unit is within the service guarantee period, we can forward an investigation request and data analysis can be applied to determine its cause. We'll send you an offer depending on the results. Please find this link helpful in contacting our Product Support team for further assistance. For you to have a reference on the service guarantee period and aftersales policy, you may kindly visit this link. Should you need to contact us for any reason, please know that we are always here to help. Thank you.

DowntownRDB Posted at 12-25 05:57
Are you using the DJI Assistant 2 (Consumer Drones Series)  V2.1.14 for the MAC?  Using the latest version you should be able to export the log.  

https://www.dji.com/downloads/softwares/dji-assistant-2-consumer-drones-series

thank you!

MetaFlexa Posted at 12-25 07:51
thank you!

You're very welcome.  

MetaFlexa Posted at 2022-12-25 07:51
thank you!

Cant wait to see the log and review - I love evaluating flight logs - you can see a lot of info - it's amazing.