DJI Tony
Administrator
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Hi, Quatsino. Thank you for notifying us about this concern. We are sorry you are going through such difficulties with your drone. May we confirm if the error only appears when you're in Sport mode or also in other modes? If this shows in Sport mode only, please note that this is normal. The aircraft’s attitude angle of inclination in Sport mode is larger than in other modes. When the stick is pushed to an extent that the aircraft movement angle exceeds the adjustment limit of the gimbal, it might cause the gimbal motor to overload. We recommend pushing the stick more gently. But if it occurs in other modes too, kindly refer to these troubleshooting steps:
1. Ensure that there is no additional accessory attached to the gimbal and camera. Please perform [Gimbal Auto Calibration] in [Gimbal Settings] of the app.
2. If the issue remains, please update or refresh the firmware through the DJI Assistant 2 (Consumer Drones Series).
We look forward to your update. Have a nice day! |
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