Hi, can someone help me with my new Osmo 6? When I want to take a panoramic shot using the tripod I aim the phone in about eye level so it will cover that are. As soon as I push the record button the gimbal raises the phone up a bit and it takes the shots. The result is that I have an image of the area but mostly covering the ceiling are and almost nothing of the eye level area. Why is this? How can I fix this problem that it should take the shots wherever I set the phone before taking the shots. What if I want to take a panorama shot of a room including the flooring and the furnitures on it?
Thanks for any help
Paul

Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please provide us with a short video showing the issue so we can check? You may upload the video via Google drive or YouTube and send the link here. Please keep us posted. Thank you.