Linking problems with Avata
891 22 2023-4-13
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blufella
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Flight distance : 1752142 ft
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Hi
Purchased Avata separately, then controller..both..for the full experience, goggles separately and now I am having troubles linking. I have updated firmware with Assistant 2 for goggles and controller not motion controller. I have linked controller with drone but when trying to link with drone and goggles I get " transmission stopped". I have been to Youtube which isnt any good unless you know what they did to get that far. I have removed app from phone and reinstalled it. When trying to activate with phone it shows the page with goggles and phone and telling me to connect, and nothing happens. I have purchased a number of cables. Suggestions and advice would be greatly appreciated.

Thank you
2023-4-13
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DJI Gamora
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Hi, blufella. Thank you for reaching out. Which DJI Goggles do you have? Please follow the videos below for the activation and linking process:

DJI FPV Goggles V2


DJI Goggles 2

Make sure that the DJI Fly is updated as well. Here is the download link: (https://www.dji.com/downloads/djiapp/dji-fly). Please keep us posted.
2023-4-13
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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DJI Gamora Posted at 4-13 01:34
Hi, blufella. Thank you for reaching out. Which DJI Goggles do you have? Please follow the videos below for the activation and linking process:

DJI FPV Goggles V2

Hello DJI Gamora
Thank you for your reply, but after going through what the video explained what to do, it came up with the same screen, telling me to connect my goggles to my phone. I connect to my phone  and nothing happens.
I have the app updated, suggestions would be greatly appreciated.
Thank you
2023-4-14
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djiuser_hjnk8EJvoUPD
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Portugal
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I havr the same problem. Any new solution or do i have to send all to Dji HQ?
Thank you.
2023-4-15
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DJI Tony
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djiuser_hjnk8EJvoUPD Posted at 4-15 08:34
I havr the same problem. Any new solution or do i have to send all to Dji HQ?
Thank you.

Hi there. Thanks for reaching out. You may refer to the suggestions posted by DJI Gamora above. Please also ensure that you have selected the correct aircraft model from the goggles' settings. You may go to Goggles Menu>Settings>About>Switch Aircraft Model. Please keep us updated. Thank you.
2023-4-16
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DJI Gamora
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fans95dfc046 Posted at 4-14 20:53
Hello DJI Gamora
Thank you for your reply, but after going through what the video explained what to do, it came up with the same screen, telling me to connect my goggles to my phone. I connect to my phone  and nothing happens.
I have the app updated, suggestions would be greatly appreciated.

Hi, fans95dfc046. Thank you for the reply. Can you please provide the firmware versions of the devices and a video of the linking operation for us to check? You may upload the video to a shareable link like Google Drive or DropBox and send it to us via PM. We will wait for your reply. Thank you.
2023-4-16
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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DJI Gamora Posted at 4-16 06:40
Hi, fans95dfc046. Thank you for the reply. Can you please provide the firmware versions of the devices and a video of the linking operation for us to check? You may upload the video to a shareable link like Google Drive or DropBox and send it to us via PM. We will wait for your reply. Thank you.

Hello
Firmware for
Controller V02.00.0600
Remote controller V02.00.600
Goggles V2 : V01.00. 0607

I have linked controllers to drone, and after searching YouTube videos for further information, I came across one that says I have to link the drone to goggles via activating through app on phone. I am going to try this next.  I will keep you posted.

Thank you for your continuing support, as I am not the only one having troubles.
2023-4-17
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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fans95dfc046 Posted at 4-17 18:49
Hello
Firmware for
Controller V02.00.0600

Hello
The Blinking lights on the drone are in start up and self diagnostic tests ... no blinking yellow lights for  linking..

Thanks
2023-4-19
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DJI Gamora
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fans95dfc046 Posted at 4-17 18:49
Hello
Firmware for
Controller V02.00.0600

Hi, fans95dfc046. The devices need to be activated and updated so that you can link them. The current firmware of the DJI FPV Goggles V2 is v01.03.0000. If the  DJI FPV Goggles V2 is not activated yet, please try this step:

•  For the DJI FPV Goggles V2 purchased separately, if the country where the customer is located supports 5.8 GHz, please download the latest version of DJI Assistant 2 (https://www.dji.com/downloads/products/avata), and update the goggles to U2 firmware using DJI Assistant 2: (v01.02.0000). Switch the goggles to the DJI Digital System mode, power on the DJI FPV Goggles V2, and then enter "settings">"About">"Switch Aircraft Model", and then connect to DJI Assistant 2 for activation.

After the activation and update, please switch the aircraft model on the DJI FPV Goggles V2 to DJI Avata then try linking them again.

For the  DJI Avata, a brand new DJI Avata must be activated through the DJI Fly app. First, please power on the drone, goggles, and remote control device, and ensure all the devices are linked. Then, connect the USB-C port of the goggles to the mobile device, run the app, and activate the device by following the on-screen prompts. Note that an internet connection is required for activation.
2023-4-20
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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DJI Gamora Posted at 4-20 20:42
Hi, fans95dfc046. The devices need to be activated and updated so that you can link them. The current firmware of the DJI FPV Goggles V2 is v01.03.0000. If the  DJI FPV Goggles V2 is not activated yet, please try this step:

•  For the DJI FPV Goggles V2 purchased separately, if the country where the customer is located supports 5.8 GHz, please download the latest version of DJI Assistant 2 (https://www.dji.com/downloads/products/avata), and update the goggles to U2 firmware using DJI Assistant 2: (v01.02.0000). Switch the goggles to the DJI Digital System mode, power on the DJI FPV Goggles V2, and then enter "settings">"About">"Switch Aircraft Model", and then connect to DJI Assistant 2 for activation.

Hello
Thank you very much for all the information and guidance. I have activated the drone and its linked. I haven't taken for a flight yet but everything is operational.
The problem I had was not reading the manual and understanding the toggle button which accesses the menu.
I can't thank you enough for your support, and am sure I will stay in touch with further updates. I will now go and do some training with the flight simulator.
Tony
2023-4-21
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DJI Gamora
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fans95dfc046 Posted at 4-21 23:41
Hello
Thank you very much for all the information and guidance. I have activated the drone and its linked. I haven't taken for a flight yet but everything is operational.
The problem I had was not reading the manual and understanding the toggle button which accesses the menu.

Hi, fans95dfc046. You're most welcome! Glad to know that they are now linked. Should you need further assistance, please don't hesitate to reach us here at DJI Forum again. Thank you for your support.
2023-4-26
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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DJI Gamora Posted at 4-26 22:32
Hi, fans95dfc046. You're most welcome! Glad to know that they are now linked. Should you need further assistance, please don't hesitate to reach us here at DJI Forum again. Thank you for your support.

Hi
Thanks again, just adjusting things inside the goggles for first flight, which I have changed distance and height, and I get a message in the goggles saying "Country code not updated" how do I change this?
Thank you

2023-4-26
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DJI Gamora
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fans95dfc046 Posted at 4-26 23:18
Hi
Thanks again, just adjusting things inside the goggles for first flight, which I have changed distance and height, and I get a message in the goggles saying "Country code not updated" how do I change this?
Thank you

Hi, fans95dfc046. Please try the following steps below:

1. After linking the DJI Avata aircraft and DJI FPV Goggles V2 with the remote controller, connect to the DJI Fly app (v1.6.9 or later), and refresh the FlySafe Database. Ensure that the mobile device has been connected to a network. If a warning states “Country code not updated”, please follow the instructions to update.
2. Connect the DJI Avata, DJI Goggles V2, and the remote controller to the DJI Assistant 2 (Consumer Drones Series). You may download it from this link:  (https://www.dji.com/downloads/so ... sumer-drones-series). Refresh the firmware when a network is connected.
3. Restart all devices.

Please keep us posted. Thank you.
2023-4-28
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fans95dfc046
lvl.2
Flight distance : 1752142 ft
Australia
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DJI Gamora Posted at 4-28 22:58
Hi, fans95dfc046. Please try the following steps below:

1. After linking the DJI Avata aircraft and DJI FPV Goggles V2 with the remote controller, connect to the DJI Fly app (v1.6.9 or later), and refresh the FlySafe Database. Ensure that the mobile device has been connected to a network. If a warning states “Country code not updated”, please follow the instructions to update.

Hello
Thank you very much for your response.
Everything is perfect.
Thanks again
2023-5-2
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DJI Gamora
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fans95dfc046 Posted at 5-2 19:44
Hello
Thank you very much for your response.
Everything is perfect.

You're most welcome, fans95dfc046. Should you need further questions or concerns, don't hesitate to reach us here again at DJI Forum. Have a good one.
2023-5-4
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fans20f68474
lvl.2
Flight distance : 166234 ft
Saudi Arabia
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i have connection problemes i cannot link the aircraft not by keep pressing the button and the color for the status is blinking yellow  so please could you resolve this for me
2024-6-11
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fans20f68474
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Flight distance : 166234 ft
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DJI Gamora Posted at 2023-4-16 06:40
Hi, fans95dfc046. Thank you for the reply. Can you please provide the firmware versions of the devices and a video of the linking operation for us to check? You may upload the video to a shareable link like Google Drive or DropBox and send it to us via PM. We will wait for your reply. Thank you.

I wanna send video but said no video allowed only pictures
2024-9-28
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DJI Gamora
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fans20f68474 Posted at 9-28 06:36
I wanna send video but said no video allowed only pictures

Hi fans20f68474,

Thank you for keeping us posted,  you can send us here or DM us by using google drive or drop box link. We are looking forward to your response for further assistance. Thank You
2024-9-29
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fans20f68474
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Flight distance : 166234 ft
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DJI Gamora Posted at 9-29 01:38
Hi fans20f68474,

Thank you for keeping us posted,  you can send us here or DM us by using google drive or drop box link. We are looking forward to your response for further assistance. Thank You

https://photos.app.goo.gl/LEvypn1xGfJdVZsb9
2024-9-30
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fans20f68474
lvl.2
Flight distance : 166234 ft
Saudi Arabia
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https://photos.app.goo.gl/LEvypn1xGfJdVZsb9

Please find me any solution other than sending my drone because I can't please
2024-9-30
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DJI Gamora
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fans20f68474 Posted at 9-30 10:04
https://photos.app.goo.gl/LEvypn1xGfJdVZsb9

Please find me any solution other than sending my drone because I can't please

Hi there,

Thank you very much for your efforts, the photo's and videos are received, to proceed further. Could you confirm is your Avata and RC and Goggles are running on the latest firmware and DJI Fly App, if they are not please update them. If you are already running all in latest version could yo try to refresh the firmware via DA2. If upon the steps above issue still persist please update here for us to check further on this issue. We are looking forward to your response for further assistance. Thank You
2024-10-5
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fans20f68474
lvl.2
Flight distance : 166234 ft
Saudi Arabia
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still the same issue i refresh the firmware many times when i do while the drone is on the light doesn't blinking in yellow it turn to green light but cannot pair and when i restart the drone is back to blinking yellow as you saw in the video
2024-10-27
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ako3100
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Flight distance : 166234 ft
Saudi Arabia
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https://photos.app.goo.gl/LEvypn1xGfJdVZsb9
2024-10-27
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