So sometimes ill get an black ring on my images and or videoes while shooting woth my dji mavic 3. Thought it was dirt on the filters but have tried changing but it is still visable. What I can see is that it can "dissappear" if I change the apperature settings. What can this be, how to get rid of it? Added a screen shot from a video i took the other day.

Appreciate help.

Do you also get that circle with no filters on the lens?
Is it always centered in the image like we see here?

ArcticPhoto Posted at 6-13 04:31
Do you also get that circle with no filters on the lens?
Is it always centered in the image like we see here?

Yes even without the lens and always at the center.

Hi, Johannes5. Thank you for reaching out. Can you please provide us with the Serial Number of the drone and kindly upload some of the original photos and videos that have this issue for further checking?

DJI Gamora Posted at 6-14 00:33
Hi, Johannes5. Thank you for reaching out. Can you please provide us with the Serial Number of the drone and kindly upload some of the original photos and videos that have this issue for further checking?

Hi, serial number is: 1581F45TB21AW1AE0235. Dropbox link with the original video clip https://www.dropbox.com/scl/fo/w ... 1f9fopyzcxw3bexg6jb

Thanks!

Johannes5 Posted at 6-15 00:45
Hi, serial number is: 1581F45TB21AW1AE0235. Dropbox link with the original video clip https://www.dropbox.com/scl/fo/wk5muvx2apftq8x5kr3fx/h?dl=0&rlkey=zgsyee1f9fopyzcxw3bexg6jb

Thanks!

Hi, Johannes5. Thank you for the details. We'll forward them to our relevant team for further checking and we'll let you know once we receive an update. Thank you.

Johannes5 Posted at 6-15 00:45
Hi, serial number is: 1581F45TB21AW1AE0235. Dropbox link with the original video clip https://www.dropbox.com/scl/fo/wk5muvx2apftq8x5kr3fx/h?dl=0&rlkey=zgsyee1f9fopyzcxw3bexg6jb

Thanks!

Hi, Johannes5. Please check our PM with the feedback from our relevant team. Thank you.