air 3 DJI RC 2
990 8 2023-8-19
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musarene
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Flight distance : 44856 ft
Belgium
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Bonsoir,
Petit problème avec ma Dji rc 2 un message qui apparaît sur l'écran tout le temps.
20230816_195614.jpg

merci a vous.

2023-8-19
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DJI Paladin
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Flight distance : 318 ft

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Hi there. Thank you for reaching out and we're sorry for the trouble. Can you please translate the error message into English so we can provide you with an accurate resolution? We appreciate your cooperation. Have a good one!
2023-8-20
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musarene
lvl.1
Flight distance : 44856 ft
Belgium
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DJI Paladin Publié à 8-20 00:09
Salut. Merci de nous avoir contactés et nous sommes désolés pour le dérangement. Pouvez-vous s'il vous plaît traduire le message d'erreur en anglais afin que nous puissions vous fournir une résolution précise ? Nous apprécions votre coopération. Passe un bon moment!

20230820_1157191.jpg
flysafe is up to date on the app.
2023-8-20
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DowntownRDB
Core User of DJI
Flight distance : ****
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United States
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musarene Posted at 8-20 00:24
[view_image]
flysafe is up to date on the app.

J'ai eu la même erreur et après avoir actualisé le micrologiciel via le logiciel DJI Assistant 2, puis vérifié les mises à jour de la base de données flysafe, l'erreur a disparu. Aucun problème depuis cette fois.
2023-8-20
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DJI Paladin
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Flight distance : 318 ft

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musarene Posted at 8-20 00:24
[view_image]
flysafe is up to date on the app.

Thank you for your response. Please try to connect the unit to the DJI Assistant 2 software and please update/refresh the firmware and please check the fly safe database update as DowntownRDB mentioned in his response above. You may go to the DJI Fly app > General Settings (3dots) >About >Flysafe Data. Hope this helps. Thank you.
2023-8-20
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musarene
lvl.1
Flight distance : 44856 ft
Belgium
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DJI Paladin Posted at 8-20 04:23
Thank you for your response. Please try to connect the unit to the DJI Assistant 2 software and please update/refresh the firmware and please check the fly safe database update as DowntownRDB mentioned in his response above. You may go to the DJI Fly app > General Settings (3dots) >About >Flysafe Data. Hope this helps. Thank you.

After updating / refresh the firmware and performing a fly safe update which was up to date, it did not change anything the problem persists
2023-8-20
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DJI Paladin
Administrator
Flight distance : 318 ft

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musarene Posted at 8-20 06:42
After updating / refresh the firmware and performing a fly safe update which was up to date, it did not change anything the problem persists

Thank you for your response. Based on the screenshot that you posted, it seems that you are in a location wherein there is no GPS signal, please ensure that the aircraft has a good GPS signal then update the dynamic database. Outdoors is the best choice to update the dynamic database with a strong GPS signal on the aircraft. The latest version of the Aircraft Dynamic Safety Data should be 2022-11-03. Please keep us posted. Thank you.
2023-8-24
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musarene
lvl.1
Flight distance : 44856 ft
Belgium
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DJI Paladin Posted at 8-24 02:32
Thank you for your response. Based on the screenshot that you posted, it seems that you are in a location wherein there is no GPS signal, please ensure that the aircraft has a good GPS signal then update the dynamic database. Outdoors is the best choice to update the dynamic database with a strong GPS signal on the aircraft. The latest version of the Aircraft Dynamic Safety Data should be 2022-11-03. Please keep us posted. Thank you.

merci beaucoup ca a fonctionné c'est impeccable.
2023-8-27
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DJI Paladin
Administrator
Flight distance : 318 ft

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musarene Posted at 8-27 01:52
merci beaucoup ca a fonctionné c'est impeccable.

Perfect! We're glad that the unit is now working at its best. Feel free to contact us if you have other inquiries. Have a nice day and happy flying!
2023-8-27
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