Dear Dji support team,

I recognize that this might be an uncommon request. I have a large phone (Samsung S22 Ultra) and a large waterproof and shockproof case (https://www.caseproof.net/en/samsung-cases/586-samsung-galaxy-s22-ultra-5g-waterproof-shockproof-case-waterproof-collection-3760066555247.html).

I have to remove my case to use the included magnetic grip. That's fine, but I'd like a bigger magnetic holder so I can use it with my case.

My phone + case combination make this difficult:
- Width: 89mm (current holder supports up to 84mm)
- Thickness: 13mm (current stand supports up to 10mm)
- Weight: 309g (current holder supports up to 290g)

I didn't find a larger magnetic holder in the shop. I wonder if there are any plans to introduce a larger magnetic hold in the future?

Or is it possible for me to request and purchase a customised magnetic hold?

Thank you for your assistance and consideration. I appreciate your help in finding a suitable solution for my situation.


Best regards,
Ange

Thank you for your feedback. We really appreciate the time and effort you have invested in providing this suggestion to us. Your feedback will be definitely cascaded to the concerned team for further review. Your understanding is highly appreciated.