Hi guys, I'm having trouble linking my gmail account to the RC controller.

My problem came when I changed my drone with the DJI Care Flesh to a new one that they sent me.  I have wifi connected but it returns the following error ( see image attached) when i touch link button.

Does anyone know why this happens?

Hello there. Thank you for reaching out. Can you please check your current network, or try connecting to a different Wi-Fi network or mobile hotspot? Please keep us posted. Have a great day ahead.

Hello, i tried with another wifi network ( other wifi, phone..) but i received the same error

djiuser_nOLykaKYqVjs Posted at 8-31 00:59
Hello, i tried with another wifi network ( other wifi, phone..) but i received the same error

Thank you for the update. May I see what is showing when you go to the Wi-Fi settings? It would be better if you could show a video. I appreciate your patience.

I will update tonight. In this moment i cannot send a video.

djiuser_nOLykaKYqVjs Posted at 8-31 01:09
I will update tonight. In this moment i cannot send a video.

Thank you very much. Please keep us posted. Have a great day ahead.

Try logging out of your account and back in.

could the email account be a problem?

This is the problem:
https://micloud.movistar.es/share/OhKY5DviznNLfnZZ i upload a video in this url

Forget all the wifi stuff. Go Fly/profile/settings/log out. Then log back in.

djiuser_nOLykaKYqVjs Posted at 9-1 09:43
This is the problem:
https://micloud.movistar.es/share/OhKY5DviznNLfnZZ i upload a video in this url

Hello there. Sorry about the late response. I was not notified. Yes, please try Mobilehomer's suggestion. Sometimes it can get fixed that way. Please try to re-login. Keep me posted. Have a great day ahead.

I found the problem.


The time was incorrect in my RC Controller.

I fixed it and i solved the problem.

djiuser_nOLykaKYqVjs Posted at 9-21 07:46
I found the problem.

Awesome. I'm glad you were able to fix it. This will also be helpful for the other forum users.  Have a great day ahead.