Hi, so i just got an action 4 and i bought two 256 gb Samsung pro plus sd cards, with ether of those cards in the camra will record and function properly until the battery or card is removed (after shutdown) when i turn it back on the camra says "SD card system format not supported. Formant and try again". It does this with all four of thoses cards i have (2 brand new 2 a few months old) but doesnt happen with the Sandisk Extreme cards i have. Why is this happening?

Hi, Cot. Thank you for reaching out. We apologize for any inconvenience caused. It could be an incompatibility issue. We recommend that you try using other microSD cards listed in the Recommended microSD Cards list of Action 4 to ensure optimal performance. We appreciate your understanding and support.

DJI Gamora Posted at 9-23 19:42
Hi, Cot. Thank you for reaching out. We apologize for any inconvenience caused. It could be an incompatibility issue. We recommend that you try using other microSD cards listed in the Recommended microSD Cards list of Action 4 to ensure optimal performance. We appreciate your understanding and support.
[view_image]

Well i asked a question.... why is this happening? Can you not give me any info? Why would these cards work in so many other cameras and other DJI products and just not for the action 4?

Cot Posted at 9-23 19:55
Well i asked a question.... why is this happening? Can you not give me any info? Why would these cards work in so many other cameras and other DJI products and just not for the action 4?

When you have a windows computer, try to format the SD card on that computer. After doing that, my Action 4 works well. See my Topic SD card format error