DJI Natalia
Administrator
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Hey there, we acknowledge your concerns regarding focus irregularities with the Panasonic S18mm lens on the 4D system. Here are some suggestions and clarifications to help resolve the issue:
1. Confirmation of Autofocus Usage:
Kindly confirm whether you are using AF (autofocus) functionality. Additionally, please providing a video showcasing the specific focus anomaly would greatly assist in understanding the issue better.
2. 4D Compatibility and Lens Calibration:
Please note that the Panasonic S18mm lens is currently not on the 4D compatibility list, and no compatibility testing has been conducted. We recommend trying manual lens calibration with multiple calibration points to enhance focus accuracy during the calibration process.
3. Minimum Focus Distance on 4D:
The minimum focus distance displayed on 4D is 0.3m due to the LiDAR's minimum ranging distance being 0.3m. If your lens has a minimum focus distance less than 0.3m, please consider using manual focus mode for better control.
4. Further Troubleshooting Steps:
If focus issues persist even with a compatible lens, kindly provide a video demonstrating the abnormal focus during operation. Include details such as machine firmware version information and 4D's body log files in the following link:
https://pan-sec.djicorp.com/s/HSRHqa5T7zitHpt
Your cooperation in providing additional information will greatly assist us in resolving the focus anomalies you are encountering.
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