phantom 4 firmware error
626 1 2023-12-10
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kaku uy
lvl.1
Uruguay
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this drone had a bad fall, i put all the pieces togheter again, now iam trying to update the firmware and this happends

in the app its says there is a new firmware  
the button to upload its grey
when i  take out the cable to connect it to the drone  the app goes to the main page not allowing to upgrade
tryed to  use the dji assist 2 on windows, its says there is 2 firmwares i choose one
the software download the firmware but when its tries to update an error happends soo i have no way to update the drone
i tried to update the RC but the app on windows dosnt reconize the controller its says that its not supported and try another software its a GL300C
what i can do ? the drone has other problems like the compass not working well and the stabilizer

here a video trying to disconnect to connect it to the drone
https://imgur.com/a/aCYXHnF

2023-12-10
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hi there. As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the DJI Phantom 4 and its accessories starting on July 15, 2023. We're sorry that the services for this product have been suspended currently and relevant technical support and after-sales repair services cannot be provided. We appreciate your understanding.
2023-12-10
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