I got a call this moring, which I didn't answer the number listed was: (818)235-0789
This is a Los Angeles number.

The name that comes up associated with the number is "Dji Cretve Stdo"

The message is:

"Hi good day my name is Dash and I'm calling in behalf of DJI technology call center. I'm just calling with regards to your drone since your warranty care. Refresh band already expired December 9. We just want to ask if you wanted to renew it for another year or just give you a call back goodbye."


I had to scurry to check my Care Refresh and I'm covered through 12/24 already.


Just thought someone should know, and there is no number listed under Contact Us to report this..

Hello, there. Thank you for bringing this up. This is a call from our relevant team to confirm and see if you wish to renew your DJI Care Refresh service plan on your device. Thank you.

DJI Diana Posted at 12-12 15:21
Hello, there. Thank you for bringing this up. This is a call from our relevant team to confirm and see if you wish to renew your DJI Care Refresh service plan on your device. Thank you.

Thank you. I couldn’t figure it out, but extension has been paid for.

djiuser_xVL0CTzR9QX9 Posted at 12-12 16:00
Thank you. I couldn’t figure it out, but extension has been paid for.

Hello, there. You can check the device status to make sure you have refreshed the services already. Or you can tell us the SN.  https://repair.dji.com/device/search?lang=en&re=us

It’s okay i have confirmation. Care and Refresh through 12/25

djiuser_xVL0CTzR9QX9 Posted at 12-12 17:45
It’s okay i have confirmation. Care and Refresh through 12/25

Noted. Please let us know if you have any questions.