How do you handle time zone clock change?
3322 6 2023-12-17
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kthhk
lvl.1
Hong Kong
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I recently travelled to another country with 1 hour of time zone difference.

I changed the time zone of my SONY camera in the date/time menu and the time is changed accordingly.
I remember I tried to have the Mimo app connected to my Osmo Pocket 3 once my phone's clock is changed to the local time. I thought the clock of pocket 3 should be changed accordingly but it did not.

It turns out I have got one hour different between the video files taken from SONY camera and Pocket 3. This is painful during video editing when I try to sort the videos from these two sources.

There is not a screen displaying the system date/time on the pocket 3 so I could not even just to confirm if the time was correct.

I suggest to just add a date/time setting in pocket 3. Synchronizing time with mobile is accurate and great but I think it is much simpler to do in the menu in most cases.
2023-12-17
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DJI Paladin
Administrator
Flight distance : 318 ft

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Hello. Thank you for your feedback and we do apologize for the trouble. We will coordinate this request of yours to our relevant team for attention. If the device is taken to another country or region, we recommend adjusting the time on the mobile phone. Connect the device to the DJI Mimo app and refresh the time. We appreciate your understanding and support.
2023-12-17
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DAFlys
Captain
Flight distance : 312090263 ft
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United Kingdom
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If I click my profile picture from a post Ive made it seems to trigger my flight distance to update.  
2023-12-18
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armspkt
lvl.2
Thailand
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Osmo action 4 can set date and time while osmo pocket 3 can't.
2024-5-18
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Darin Sato
lvl.1
United States
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DJI Paladin Posted at 2023-12-17 22:12
Hello. Thank you for your feedback and we do apologize for the trouble. We will coordinate this request of yours to our relevant team for attention. If the device is taken to another country or region, we recommend adjusting the time on the mobile phone. Connect the device to the DJI Mimo app and refresh the time. We appreciate your understanding and support.

The mimo app does not work with Google Pixel phones. Knowing that, how can I change the time and date on the dji osmo pocket 3?
2024-8-4
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DJI Diana
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Flight distance : 2408 ft

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Darin Sato Posted at 8-4 00:27
The mimo app does not work with Google Pixel phones. Knowing that, how can I change the time and date on the dji osmo pocket 3?

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Currently, the Osmo Pocket series does not support date and time settings. If the date on the footage does not match the current date, connect to the DJI Mimo App to sync the time and date from your mobile device. Hope this helps!

Should you have any other questions, kindly message us for assistance. Thank you.
2024-8-4
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wd0om
New
United States
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DJI Diana Posted at 8-4 01:05
Hi there,
thank you for reaching out.


This suggestion, while interesting, is not actually correct. Connecting the Pocket 3 to MImo does absolutely nothing to fix the time being nowhere close to correct. Nothing, so far, actually seems to do so.

Please acknowledge you have a problem, and commit to fixing it.
2024-11-30
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