Hello everyone,

I got a new Mini 3 Pro drone replacement, I know it's covered by Care Refresh Plan automatically, have checked it.

But on my DJI app (Controller and Mobile), in device management, it shows my previous drone's Serial Number (SN).

I don't know if I should delete the device, then connect the new drone to my controller, does this bind it?

I haven't turned on the new drone yet, can someone give me advice, thank you.

Hi, there. Thank you for reaching out. After the activation process, the DJI Fly app will ask you to bind your account and remote controller to the replacement drone. I hope this information helps. Please feel free to hit reply if you have further concerns.

Yep, I have started the new replacement drone and have manually activated connection pairing to my previous RC remote, it is now bonded with my account.
When I go to device management, I can see 2 Mini 3 Pro drones, is this normal?

djiuser_wiTG31hDp2Bj Posted at 1-4 04:45
Yep, I have started the new replacement drone and have manually activated connection pairing to my previous RC remote, it is now bonded with my account.
When I go to device management, I can see 2 Mini 3 Pro drones, is this normal?

Hello, there. After binding the replacement drone, it shows the previous drone and the new drone you had on the Device Management page. It is normal. You can feel free to remove the binding relations of the previous drone for the Serial Number and the aircraft has been replaced. Your DJI Care Refresh services will be automatically transferred to the replacement drone also.

How do I transfer my old care refresh package to my newly replaced drone?

djiuser_NO3IxUm4ZDnU Posted at 11-15 13:02
How do I transfer my old care refresh package to my newly replaced drone?

Hi there,
thank you for reaching out.

Replacement units supplied by DJI will be automatically bound to the DJI Care Refresh of your original product, and the validity period of each service and the official warranty period of the original product will be inherited.

We hope this information is helpful.