DJI Tony
Administrator
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Hi there. Thank you for reaching out. Can you please try the steps below? Feel free to skip some steps if was already done. Thank you.
1. Please try relinking the aircraft to the remote controller.
2. Confirm whether a microSD card is mounted. We recommend removing the microSD card, rebooting the device, and trying again.
3. Please make sure the version of the drone, remote controller, and App is the latest. When the microSD card is not mounted, refresh the aircraft or the remote controller firmware.
4. Please reset the camera settings. After resetting the camera settings, please check if the photo and video can be shot normally.
Have a nice day. |
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