DJI Tony
Administrator
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Hi there. Sorry about the experience. You can try the steps below and see if it would work:
1. If this issue only occurs in Sport mode:
The aircraft’s attitude angle of inclination in Sport mode is larger than that in other modes. When the stick is pushed to an extent that the aircraft movement angle exceeds the adjustment limit of the gimbal, it might cause the gimbal motor to overload. This is normal. Please push the stick more gently.
2. If the issue occurs in non-Sport modes:
a) Please check whether an additional accessory (such as a filter) is mounted on the gimbal and camera.
If there is an additional accessory, attach the original lens to the gimbal and camera. Check whether the issue has been solved.
If there is no additional accessory, please skip this step.
b) Ensure that there is no additional accessory attached to the gimbal and camera. Please perform [Gimbal Auto Calibration] in [Gimbal Settings] of the app.
3) If this issue persists after calibration, please connect the aircraft to DJI Assistant 2 to refresh the firmware.
I hope this helps. Please keep us posted. Have a great day ahead. |
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