DJI Pocket 2 stops recording after less than 1 min
414 2 2024-6-3
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Gunicorn1975
lvl.1
United States
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Good afternoon DJI Pocket team,
      I own 2 DJI Pocket 2; one is absolutely marvelous; the other has been like a sick child ever since I got it. It started again turning off a less than a minute recording and saying the SD Card is slow.   Last time, It did that was about 3 months ago.  I replaced the sd card and it worked perfectly until this weekend.   I can't be buying an expensive sd card every 3 months; the other DJI Pocket has been using the same sd card for more than a year no problems whatsover.
Please help me troubleshoot this problem.  
Thanks,
2024-6-3
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DJI Natalia
Administrator
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Hi there,
thank you for reaching out and we apologize for the unpleasant experience.

Before we proceed further,
can you please provide us with a screenshot/picture of the error message?

Also,
you may check the recommended and tested SD cards from the DJI Official website here: https://www.dji.com/global/pocket-2/specs.

Looking forward to your response. Thank you!
2024-6-3
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Gunicorn1975
lvl.1
United States
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Thank you for your reply. Both of my cameras have a ScanSdisk Extreme Plus 256GB.
Yesterday, I updated the Mimo App, reset my camera, and formatted the SD Card 3 times. I don't which one of those worked but when
I tried to repeat the error this morning, it just wouldn't.  So, it appears that for now the camera and the SSD are both in working condition.  
Thank you for reaching out and that's it for now.
2024-6-4
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