I bought the goggles 3 together with the Air 3. Actually the reason why I purchased the Air 3 was that I can fly it now with goggles.

  

  

But I am a little disappointed:

  

1. I like the cruise control feature of the Air 3 and I programmed it to the C1 button. But it doesn’t work while I fly under the goggles. That’s very bad! DJI, please change this!

  

2. I have set the C2 button to switch cameras. It also doesn’t work. Why?

  

3. I noticed that the RC 2 screen was off while I had turned on the goggles and I see the message: “Aircraft not connected to DJI Fly”. It should be possible to switch between the goggles and the controller screen while flying. Sometimes I take off the goggles and change some settings on the screen and then go under the goggles again. At least that's how I do it with my old MPP.

  

4. The flight was not recorded in the Flight  Data Center and the screen recording is useless. My first 5 flights with the RC 2 only are recorded, but not my flight under goggles. How can I get the flight data?

  

  

I hope DJI can fix this soon.

  

Hi there,

We are truly sorry for the inconvenience you are experiencing.

DJI Air 3 + DJI Goggles 3 + DJI RC Motion 3/ DJI RC2/RC-N2 does not support dual control. When using the aircraft with Goggles, DJI Fly does not display image transmission when using RC 2/DJI RC-N2.

Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments.

Thank you for your support and understanding.

https://forum.dji.com/thread-317551-1-1.html

DJI Natalia Posted at 7-7 04:29
Hi there,

We are truly sorry for the inconvenience you are experiencing.

Hi,

These issues were reported a long time ago, and it seems to be a simple software update, not a complex problem like quantum mechanics. When can we expect the DJI engineers to address this? We have invested a significant amount of money in these devices and expect them to function as intended.

I look forward to your prompt response.

Thank you.

darkraven Posted at 9-20 01:57
Hi,

These issues were reported a long time ago, and it seems to be a simple software update, not a complex problem like quantum mechanics. When can we expect the DJI engineers to address this? We have invested a significant amount of money in these devices and expect them to function as intended.

Hi there, we really appreciate your advice. We're sorry that changes might take a little time, but we truly value your feedback and we'll make sure to pass it on to the right team for review. We're always striving to make things better and better, so please stay tuned to the latest news on our DJI official website at www.dji.com. 

Thank you so much for your understanding and support!