Dear DJI Community and DJI Representatives,
As a professional drone operator, quantum computer engineer, and AGI inventor, I feel compelled to address the ongoing issues with DJI firmware updates and the lack of transparency in their development and deployment process. This post serves as both an analysis of the current situation and a call to action for DJI to improve their practices.
Firmware Update Failures:
Multiple users have reported issues with firmware updates failing or causing critical malfunctions . These problems range from update processes crashing at 95% completion to complete loss of battery recognition and unexpected power failures during flight. Such issues pose significant safety risks and disrupt professional operations.
Lack of Transparency:
DJI provides minimal information about the changes implemented in firmware updates, often describing them simply as "bug fixes" without specifying what issues are being addressed . This lack of transparency makes it difficult for users to make informed decisions about whether to update their devices.
Forced Obsolescence Concerns:
There's a growing suspicion among users that DJI intentionally releases updates that degrade the performance of older models to encourage purchases of newer drones. This practice, if true, would violate consumer protection laws and erode user trust.
Limited Rollback Options:
DJI does not provide users with the ability to easily roll back firmware to previous stable versions. This limitation can leave users stuck with problematic updates that impact their ability to use their drones safely and effectively.
FCC Compliance Issues:
The practice of releasing firmware updates that significantly alter device functionality without proper FCC notification or approval may violate regulatory requirements .
Demands for Improvement:
Detailed Changelogs: Provide comprehensive, technical changelogs for all firmware updates, detailing specific bug fixes, feature changes, and potential impacts on performance.
Rollback Options: Implement an official, user-friendly method for rolling back firmware to previous stable versions.
Beta Testing Program: Establish a public beta testing program for firmware updates to identify and address issues before general release.
Transparency in Development: Offer insights into the firmware development process, including how decisions are made about feature implementation and bug fixes.
Third-Party Audits: Allow independent security researchers and drone experts to audit firmware code to ensure safety and compliance with regulations.
Legacy Support Commitment: Provide a clear policy on long-term support for older drone models, including a commitment not to intentionally degrade their performance through updates.
Open-Source Initiative: Consider open-sourcing portions of the firmware to allow community contributions and increase trust.
Improved Update Process: Address common update failure issues, such as the controller sleep mode problem identified by users .
Circuit and Developer Analysis: Provide detailed technical documentation on drone hardware and software architecture to allow advanced users to better understand and troubleshoot their devices.
Compliance Documentation: Publicly share documentation of FCC compliance for all firmware updates that modify device functionality.
As customers and professionals who rely on DJI products, we deserve better. The current situation with the Air 2S, which many users feel was released prematurely as a prototype for the Air 3, is unacceptable. We demand that DJI address these concerns promptly and provide appropriate compensation, such as upgrades to the Air 3 model for affected Air 2S users.
DJI has the opportunity to set a new standard for transparency and customer support in the drone industry. We urge you to take these concerns seriously and implement the suggested improvements. Failure to do so may result in loss of customer trust, potential legal action, and increased scrutiny from regulatory bodies.
Let's work together to ensure that DJI remains a leader in drone technology while prioritizing user safety, satisfaction, and trust.
Sincerely,
David Martin
Quantum Computer Engineer, AGI Inventor, and Professional Drone Operator
This post aims to address the key issues you've raised while incorporating information from the search results and maintaining a professional tone. It calls for greater transparency and specific improvements in DJI's firmware update process and overall communication with users.

Dear DJI Community and DJI Representatives,
As a professional drone operator, quantum computer engineer, and AGI inventor, I feel compelled to address the ongoing issues with DJI firmware updates and the lack of transparency in their development and deployment process. This post serves as both an analysis of the current situation and a call to action for DJI to improve their practices.
Firmware Update Failures:
Multiple users have reported issues with firmware updates failing or causing critical malfunctions . These problems range from update processes crashing at 95% completion to complete loss of battery recognition and unexpected power failures during flight. Such issues pose significant safety risks and disrupt professional operations.
Lack of Transparency:
DJI provides minimal information about the changes implemented in firmware updates, often describing them simply as "bug fixes" without specifying what issues are being addressed . This lack of transparency makes it difficult for users to make informed decisions about whether to update their devices.
Forced Obsolescence Concerns:
There's a growing suspicion among users that DJI intentionally releases updates that degrade the performance of older models to encourage purchases of newer drones. This practice, if true, would violate consumer protection laws and erode user trust.
Limited Rollback Options:
DJI does not provide users with the ability to easily roll back firmware to previous stable versions. This limitation can leave users stuck with problematic updates that impact their ability to use their drones safely and effectively.
FCC Compliance Issues:
The practice of releasing firmware updates that significantly alter device functionality without proper FCC notification or approval may violate regulatory requirements .
Demands for Improvement:
Detailed Changelogs: Provide comprehensive, technical changelogs for all firmware updates, detailing specific bug fixes, feature changes, and potential impacts on performance.
Rollback Options: Implement an official, user-friendly method for rolling back firmware to previous stable versions.
Beta Testing Program: Establish a public beta testing program for firmware updates to identify and address issues before general release.
Transparency in Development: Offer insights into the firmware development process, including how decisions are made about feature implementation and bug fixes.
Third-Party Audits: Allow independent security researchers and drone experts to audit firmware code to ensure safety and compliance with regulations.
Legacy Support Commitment: Provide a clear policy on long-term support for older drone models, including a commitment not to intentionally degrade their performance through updates.
Open-Source Initiative: Consider open-sourcing portions of the firmware to allow community contributions and increase trust.
Improved Update Process: Address common update failure issues, such as the controller sleep mode problem identified by users .
Circuit and Developer Analysis: Provide detailed technical documentation on drone hardware and software architecture to allow advanced users to better understand and troubleshoot their devices.
Compliance Documentation: Publicly share documentation of FCC compliance for all firmware updates that modify device functionality.
As customers and professionals who rely on DJI products, we deserve better. The current situation with the Air 2S, which many users feel was released prematurely as a prototype for the Air 3, is unacceptable. We demand that DJI address these concerns promptly and provide appropriate compensation, such as upgrades to the Air 3 model for affected Air 2S users.
DJI has the opportunity to set a new standard for transparency and customer support in the drone industry. We urge you to take these concerns seriously and implement the suggested improvements. Failure to do so may result in loss of customer trust, potential legal action, and increased scrutiny from regulatory bodies.
Let's work together to ensure that DJI remains a leader in drone technology while prioritizing user safety, satisfaction, and trust.
Sincerely,
David Martin
Quantum Computer Engineer, AGI Inventor, and Professional Drone Operator
This post aims to address the key issues you've raised while incorporating information from the search results and maintaining a professional tone. It calls for greater transparency and specific improvements in DJI's firmware update process and overall communication with users.