Hello,
I've just bought a new mini 4 pro with RC2 controller. The RC Controller will not activate, gets the error message "Error code: Server error (-2)". I have connected the controller to my laptop, and using DJ Assistant 2 upgraded it's firmware to V02.02.0300. All that went smoothly. I have logged in to the DJ Fly app on other devices using the same accoutn details - so the account is fine.

This is a 13th birthday for my son, and I'd love to get him flying as soon as possible! Any help or tips appreciated!

Hi there, happy birthday to your son. We deeply apologize for the inconvenience you've experienced. The activation failure issue you encountered may be caused by a device firmware error. Would you be able to kindly send the device back to us? We will promptly replace it for you free of charge. We appreciate your understanding and cooperation. https://repair.dji.com/ca/repair/replacement