Avata 2 suffering from dementia? Irritating Avata 2 license glitch
421 4 2024-8-5
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Jonas31
lvl.2
Sweden
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I have an unlocking license  in my DJI fly app for my GEO zone . BUT - every time I turn on my goggles, the Avata 2 and the controller it says on screen 'Aircraft in GEO Zone - unable to take off' . To solv the issue I have to connect the goggles 3 to my iphone via cable and - in the DJI Fly app - choose My profile - settings - Unlocking licens - import to Aircraft. The license imports to aircraft and I can take off. But the imported license seem not to be saved in the Avata so every time I want to fly I have to go through this proceedure with connecting to my iphone and import the license to the drone. WHY WHY does the license not stick with the aircraft when I turn it off?.... Explanation from DJI much appreciated, thanks! Is it a bug or what ?

2024-8-5
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Duke56
lvl.4
Flight distance : 1927093 ft
United States
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I've had the same issue off and on.  Doesn't happen with me every time but 1 out of 6 or 7 times.  Go thru the procedure, take off, land to go to battery #2 and can't take off.  Would have to go thru the whole procedure again.  I just pack up and leave..  I don't mind going thru the process initially and the license is supposed to be good for 48 hours.  
2024-8-6
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Jonas31
lvl.2
Sweden
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Duke56 Posted at 8-6 03:23
I've had the same issue off and on.  Doesn't happen with me every time but 1 out of 6 or 7 times.  Go thru the procedure, take off, land to go to battery #2 and can't take off.  Would have to go thru the whole procedure again.  I just pack up and leave..  I don't mind going thru the process initially and the license is supposed to be good for 48 hours.

Thanks for answering, ok. Yes its annoying to say the least but I guess I can live with it.
2024-8-6
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DJI Gamora
Administrator
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Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. There is still unlocking function for Sweden. Please send an email to flysafe@dji.com for further verification. The email needs to include the aircraft model, flight location latitude and longitude, and DJI account.  You can also apply on this link Unlocking a GEO Zone on Your DJI Drone

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
2024-8-7
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DJI Gamora
Administrator
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Duke56 Posted at 8-6 03:23
I've had the same issue off and on.  Doesn't happen with me every time but 1 out of 6 or 7 times.  Go thru the procedure, take off, land to go to battery #2 and can't take off.  Would have to go thru the whole procedure again.  I just pack up and leave..  I don't mind going thru the process initially and the license is supposed to be good for 48 hours.

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Please follow the steps on thread 4# if you are facing the same issue.

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
2024-8-7
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