I purchased a DJI Mini 4 Pro at a retailer here in Alberta, Canada. Out of the box, upon trying to activate the RC2 controller, it gives me the error message: Activation Failed Server Error (-2). How can I resolve this issue. Is there a way to do so without sending it back to the manufacturer?

Hello.We apologize for any inconvenience caused. After our investigation, it seems the activation failure might be due to a device firmware issue. We kindly request that you send the remote controller to our repair center for further inspection by creating a case here at [https://repair.dji.com/repair/index]. DJI technicians will conduct a comprehensive assessment and promptly provides you with a suitable solution. If you have any questions, please do not hesitate to reach out to us. Thank you for your understanding and cooperation!

My mini 4 pro did the same thing, very disappointing.

djiuser_XViB1xyx0SW6 Posted at 12-13 16:57
My mini 4 pro did the same thing, very disappointing.

Hi, there
We apologize for any inconvenience caused.
After our investigation, it seems the activation failure might be due to a device firmware issue.
We kindly request that you send the remote controller to our repair center for further inspection by creating a case here at [https://repair.dji.com/repair/index].
DJI technicians will conduct a comprehensive assessment and promptly provides you with a suitable solution.
Thank you for your understanding and cooperation!