vision sensor Error Code 16200202 unable to Take off
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TM Prop Guy
lvl.1
Flight distance : 117159 ft
South Africa
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My DJI Mini 4pro drone is displaying two errors one of which reads "vision sensor calibration error"  Code 16200202 and the second is " Forward vision sensor calibration error; Code 1a510381. image included.

this has been a persistant issue.  
I have tried:
turning on an off all the divices
updating all the firm wear and updates.

can any one assist.?


DJI Screen Shot .jpg
DJI Screen Shot .jpg
2024-9-10
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Matias Giovagnoli
lvl.1
Argentina
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I changed the sensors because I had an accident and could not calibrate them, the sensors were bought on the official website. I need help to use my drone, I have no support from the brand in Argentina.
2024-9-18
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi there,
thank you for reaching out.

We apologize for the inconvenience. Could you confirm whether your drone has undergone a hard landing or crash? Please wait for two to five minutes until automatic calibration is complete and restart the aircraft. If the problem remains and you have done the troubleshooting steps, you may submit an online repair request through this link: (https://repair.dji.com/repair/index). If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Thank you for your cooperation.
2024-9-20
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TM Prop Guy
lvl.1
Flight distance : 117159 ft
South Africa
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DJI Diana Posted at 9-20 23:19
Hi there,
thank you for reaching out.

thank you for  the response. I can confirm there has been no hard landing or any  form or crash or hard impact  to the vessel.  The issue started one day when trying to power up to date off. I have then taken steps to download all the updates. After month of turning up and and off   I have now  sent it back as a last ditch effort . So the process for replacement should be on the way.

As a general question for my information , I am based out of south Africa, would the repair link and direction you sent  be applicale ? I only ask because I could not find a official DJI shop in South Africa and have been dealing with an "Authorised reseller "  
thanks
2024-9-23
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