Will those of us who have purchased and registered a Neo on our accounts, see an Avatar for it appearing on our Status page soon?

Yes, come on DJI, we need our new badges

fichek Posted at 9-13 09:29
Yes, come on DJI, we need our new badges

With all my purchases in the past 7 years, an Avatar was added as soon as I registered a device.
Maybe the Neo is SO Neo that they haven't devised an Avatar for it yet?

Blériot53 Posted at 9-13 09:32
With all my purchases in the past 7 years, and Avatar was added as soon as I registered a device.
Maybe the Neo is SO Neo that they haven't devised an Avatar for it yet?

I feel like Avata 2 took a couple weeks too to be added.

Be patient, it took months before the Mini4pro appeared on our profiles. What difference does it make ? Is it a status thing ?

Mavic57Minis Posted at 9-13 10:33
Be patient, it took months before the Mini4pro appeared on our profiles. What difference does it make ? Is it a status thing ?

Just curious, is all.

Mavic57Minis Posted at 9-13 10:33
Be patient, it took months before the Mini4pro appeared on our profiles. What difference does it make ? Is it a status thing ?

Yeah, how else is everyone gonna know I could afford the latest cheapest drone?

Hi everyone,
thank you for reaching out.

Alternatively, if the drone icon doesn't appear, feel free to send me a personal message.

Should you have any other questions, please contact us for assistance. Thank you.

Yes please add it asap, therefore we all buying new DJI equipment

Iczeman Posted at 9-14 00:18
Yes please add it asap, therefore we all buying new DJI equipment

A nice gesture of recognition for customer loyalty

Blériot53 Posted at 9-14 00:47
A nice gesture of recognition for customer loyalty

Hi there,
thank you for reaching out.

I have sent you a PM. Please check and verify from your end.

DJI Diana Posted at 9-14 03:43
Hi there,
thank you for reaching out.

Done, thank you.

DJI Diana Posted at 9-13 23:43
Hi everyone,
thank you for reaching out.

Not got mine yet!

YES, It's there! Thank you

Iczeman Posted at 9-14 05:06
YES, It's there! Thank you

Yep - all it took was a little polite nudge to the Mods

Weeeeee
Ok next step is getting them to sort these products better (why is Avata 2 always last?)

fichek Posted at 9-14 05:15
Weeeeee
Ok next step is getting them to sort these products better  (why is Avata 2 always last?)

Aren't they listed in the order in which you bought them?  Mine are - except for the Osmo Pocket2.

fichek Posted at 9-13 11:56
Yeah, how else is everyone gonna know I could afford the latest cheapest drone?

   

Blériot53 Posted at 9-14 05:23
Aren't they listed in the order in which you bought them?  Mine are - except for the Osmo Pocket2.

Not for me, they're all mixed up without any apparent order.

fichek Posted at 9-14 09:28
Not for me, they're all mixed up without any apparent order.

So long as they're all there

I have also Mini 2 FMC, Avata 2 FMC3, Neo FMC, but only Spark and Phantom 3 PRO  (that both already sold) are appearing

Kyokushin Posted at 9-14 09:44
I have also Mini 2 FMC, Avata 2 FMC3, Neo FMC, but only Spark and Phantom 3 PRO  (that both already sold) are appearing

The only one of mine that doesn't show is a Mavic Pro Platinum that I bought second-hand.

Kyokushin Posted at 9-14 09:44
I have also Mini 2 FMC, Avata 2 FMC3, Neo FMC, but only Spark and Phantom 3 PRO  (that both already sold) are appearing

If you bought them used, or activated them on a different DJI account, they will not show up here. You might be able to get them added manually if you send serial numbers and your email address to DJI Natalia via PM.

fichek Posted at 9-14 10:09
If you bought them used, or activated them on a different DJI account, they will not show up here. You might be able to get them added manually if you send serial numbers and your email address to DJI Natalia via PM.

Avata 2 just came in, mini2 i got used, but i have it bounded to my account, and Neo i have bought new a week ago, and activated on my account and is stiill not present.

bazmazwave Posted at 9-14 05:02
Not got mine yet!

Hi there,
thank you for reaching out.

Please send me a personal message along with your serial number (SN).

Looking forward to it. Thank you.

Kyokushin Posted at 9-14 09:44
I have also Mini 2 FMC, Avata 2 FMC3, Neo FMC, but only Spark and Phantom 3 PRO  (that both already sold) are appearing

Hi there,
thank you for reaching out.

You can send a personal message to me regarding this issue. Looking forward to it.

You have it now, I dont ansd I bought 2 lol

DJI Diana Posted at 9-14 19:27
Hi there,
thank you for reaching out.

Hello Di. Could you make my little avatar appear I bought 2 Neos

Bigplumbs Posted at 9-14 19:58
Hello Di. Could you make my little avatar appear I bought 2 Neos

Hi there,
thank you for reaching out.

Please provide me the SN of your drones and send it via personal message. Looking forward to it.

fichek Posted at 9-14 05:15
Weeeeee
Ok next step is getting them to sort these products better  (why is Avata 2 always last?)

The forum software is one of the worst i ever saw, i cant star a new post on Edge on windows anymore so many bugs, they better fix it or change it ;)

Oh by the way i did not have it either ;)

you can add one on me and air 3 ,

alex_markov Posted at 9-14 21:27
Oh by the way i did not have it either ;)

Hi there,
thank you for reaching out.

Please send your SN to me via personal message. Looking forward to it.

Andre Laf Posted at 9-14 22:30
you can add one on me and air 3 ,

Hi there,
thank you for reaching out.

Please send your SN to me via personal message. Looking forward to it.

Bigplumbs Posted at 9-14 19:58
Hello Di. Could you make my little avatar appear I bought 2 Neos

I got my Neo Avatar yesterday

Bigplumbs Posted at 9-14 19:56
You have it now, I dont ansd I bought 2 lol

Seems like I opened a real can of worms here

DJI Diana Posted at 9-14 23:03
Hi there,
thank you for reaching out.

Done pm  

Patience patience
It has arrived so to see.

Montfrooij Posted at 9-29 00:36
Patience patience
It has arrived so to see.

Yes, it was dealt with quite quickly, actually, once the Mods were prompted to attend to it

Blériot53 Posted at 9-29 00:39
Yes, it was dealt with quite quickly, actually, once the Mods were prompted to attend to it

Somehow this Avatar update process on the forum is not going automatically after a new release