Dji Neo out of stock?
2541 29 9-19 10:16
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AnKa_11
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Hello everyone, I want to get the Dji Neo but I see that it is out of stock on Dji.com. Can someone recommend me sone other sites to get Neo immediately? I know Amazon has it but it is a preorder.
9-19 10:16
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Swedrone
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No the Neo seems to be in stock but all the batteries are gone. It can take weeks or months like the FPV Controller that has been out of stock att Dji.com since June. Lucke to get mine at launch.
9-19 11:41
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AnKa_11
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Ok, so I just have to wait?
9-19 19:18
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DJI Gamora
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Hi there,

We apologize for the inconvenience caused. Unfortunately the DJI Neo is out of stock at the moment. We highly suggest that you click on " Notify Me " and put your email address to be notified when the item is in stock. Thank You for your support and understanding.
9-19 19:46
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AnKa_11
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Ok, thank you for your support!
9-19 19:50
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DJI Gamora
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AnKa_11 Posted at 9-19 19:18
Ok, so I just have to wait?

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. As mentioned on 4# please click on " Notify Me " and put your email address to be notified when the item is in stock. Thank You for your support and understanding.
9-19 20:06
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AnKa_11
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Ok, thank you!
9-20 05:55
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ryguyMN
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Are the United States pre-orders still on target to ship early October?
9-20 08:25
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Antdrones
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ryguyMN Posted at 9-20 08:25
Are the United States pre-orders still on target to ship early October?

do you guys have the rcn3 with the fmc?
9-20 09:18
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ryguyMN
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Antdrones Posted at 9-20 09:18
do you guys have the rcn3 with the fmc?

No controller with the Fly More Combo. I thought I read something it had to do with DJI's market research, and they found most U.S. users already had a controller. It's an interesting direction considering this is a drone targeted at first time buyers and getting more people exposed to using drones in everyday life experiences.

9-20 09:49
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Antdrones
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ryguyMN Posted at 9-20 09:49
No controller with the Fly More Combo. I thought I read something it had to do with DJI's market research, and they found most U.S. users already had a controller. It's an interesting direction considering this is a drone targeted at first time buyers and getting more people exposed to using drones in everyday life experiences.

ah ok. I'm in Canada and actually don't want a controller with the fmc. Sad they don't provide this option in Canada.
9-20 09:56
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ryguyMN
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Antdrones Posted at 9-20 09:56
ah ok. I'm in Canada and actually don't want a controller with the fmc. Sad they don't provide this option in Canada.

With that said, I like the combo pack sans remote since I already have a RC 2 controller with the Mini 4 Pro. I wasn't planning on using this like a traditional drone, as I have my Mini's and Mavic for that kind of work. I wanted something automatous, small, and quick to launch for getting different shots in putting together YouTube vlogs. As long as the footage is usable for social media, that's all I care about.
9-20 09:59
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Antdrones
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ryguyMN Posted at 9-20 09:59
With that said, I like the combo pack sans remote since I already have a RC 2 controller with the Mini 4 Pro. I wasn't planning on using this like a traditional drone, as I have my Mini's and Mavic for that kind of work. I wanted something automatous, small, and quick to launch for getting different shots in putting together YouTube vlogs. As long as the footage is usable for social media, that's all I care about.

yea me too, I have the rc2 and I have the goggles 3 plus rc3 with my avata 2
9-20 12:16
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fans0aedd4ea
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DJI and DHL delivered my neo to the wrong address and after almost 3weeks DJI is still responding like I'm reporting for the first time. DJI tells me to contact courier, courier does not respond to my emails until yesterday, saying they've got my complaint and will check it(after almost 3weeks!). I don't live in the UK and I hope I won't be told to contact the police for a drone I never recieved. This is disappointing for a big company like DJI and my first drone purchase.
9-20 21:20
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DJI Gamora
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fans0aedd4ea Posted at 9-20 21:20
DJI and DHL delivered my neo to the wrong address and after almost 3weeks DJI is still responding like I'm reporting for the first time. DJI tells me to contact courier, courier does not respond to my emails until yesterday, saying they've got my complaint and will check it(after almost 3weeks!). I don't live in the UK and I hope I won't be told to contact the police for a drone I never recieved. This is disappointing for a big company like DJI and my first drone purchase.

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Please provide the case number so I can check on this issue for you. We are looking forward to your response for further assistance. Thank You
9-21 01:03
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fans0aedd4ea
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DJI Gamora Posted at 9-21 01:03
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Please provide the case number so I can check on this issue for you. We are looking forward to your response for further assistance. Thank You

#8494386
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9-21 03:01
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ptecibhotmail.com
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Disappointed! No extra DJI Neo batteries in stock from DJI store! Got to do better DJI!
9-22 00:03
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fans0aedd4ea Posted at 9-21 03:01
#8494386
Order: 0448881747780

Thank you for reaching out.

We are checking with the relevant team on this matter with the provided information and will get back to you with an accurate answer once we have the result.

We appreciate your understanding and patience, thank you!
9-22 02:12
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DJI Gamora
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ptecibhotmail.com Posted at 9-22 00:03
Disappointed! No extra DJI Neo batteries in stock from DJI store! Got to do better DJI!

Hi there,

We apologize for the inconvenience caused. Unfortunately the DJI Neo battery is out of stock at the official site at the moment. We highly suggest that you click on " Notify Me " and put your email address to be notified when the item is in stock.

You can also check at the authorized stores here Where To Buy

Thank You for your support and understanding.
9-22 02:20
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AnKa_11
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Ok, thanks
9-22 05:45
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OldGuy2024
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ryguyMN Posted at 9-20 08:25
Are the United States pre-orders still on target to ship early October?

Sure hope so.  Once the snow falls it is indoors season until Spring.  Primary reason why I purchased the Neo. Do fly on the frozen surface of L. Superior in the Spring.  No trees to hit.  Just pressure ridges if you fly low. But in recent years there has been no safe ice.

Assuming you live in MN. Living along the Southshore of L. Superior in cheesehead country.  Rural Northwoods.  Only know of one other DJI user. He lives in the county across the Bay. Unlike him my blood runs Purple. SKOL!!!!
9-22 08:02
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ryguy80
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OldGuy2024 Posted at 9-22 08:02
Sure hope so.  Once the snow falls it is indoors season until Spring.  Primary reason why I purchased the Neo. Do fly on the frozen surface of L. Superior in the Spring.  No trees to hit.  Just pressure ridges if you fly low. But in recent years there has been no safe ice.

Assuming you live in MN. Living along the Southshore of L. Superior in cheesehead country.  Rural Northwoods.  Only know of one other DJI user. He lives in the county across the Bay. Unlike him my blood runs Purple. SKOL!!!!

Pleasure to meet you! I grew up in MN but now live in western WI, but I do cheer for the Vikes...lol. I actually just changed my user ID since the MN could be seen as misleading for location.

I was going to use the Neo for ventures onto frozen lakes for ice fishing. I was thinking of doing some testing with the fall colors, but not sure if peak color will have passed up here by the time U.S. users start getting their hands on this.
9-22 08:09
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OldGuy2024
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ryguyMN Posted at 9-20 09:49
No controller with the Fly More Combo. I thought I read something it had to do with DJI's market research, and they found most U.S. users already had a controller. It's an interesting direction considering this is a drone targeted at first time buyers and getting more people exposed to using drones in everyday life experiences.

Personally if the USA Fly More Combo kit included the RCN-3 I would have just purchased the bare drone and added couple batteries plus charging hub.  Must be one of data points in DJI's market research.

Outside of users like me that already have a compatible controller. Guessing a large number of Neo kits have been sold to newbies looking for a selfie drone using the autonomous features of smart phone as a controller. Add others experienced DJI users who are looking to use this drone more as an autonomous flying platform.  Personal specific needs are an indoor FPV drone and just close proximity backyard free flying.
9-22 08:10
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ryguy80
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OldGuy2024 Posted at 9-22 08:10
Personally if the USA Fly More Combo kit included the RCN-3 I would have just purchased the bare drone and added couple batteries plus charging hub.  Must be one of data points in DJI's market research.

Outside of users like me that already have a compatible controller. Guessing a large number of Neo kits have been sold to newbies looking for a selfie drone using the autonomous features of smart phone as a controller. Add others experienced DJI users who are looking to use this drone more as an autonomous flying platform.  Personal specific needs are an indoor FPV drone and just close proximity backyard free flying.

What I've gathered from watching more Neo videos than I care to admit on various platforms, is that there is a healthy share of first-time drone users from the non-sponsored videos.

I might pick up a RCN3 if I enjoy the Neo enough and want to have an inexpensive controller along for a more tactile flying experience.
9-22 08:19
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ryguy80 Posted at 9-22 08:19
What I've gathered from watching more Neo videos than I care to admit on various platforms, is that there is a healthy share of first-time drone users from the non-sponsored videos.

I might pick up a RCN3 if I enjoy the Neo enough and want to have an inexpensive controller along for a more tactile flying experience.

IIRC, the RCN3 is $129 and the FPV RC3 is $199.  Bit of price savings, but if the RCN3 can only be used with a smart phone v. Goggles 3 it is a no go for me.  Totally clueless regarding the RCN3.  Wondering what type of gimbals it has FPV RC3 has Hall v. potentiometer gimbals. Durability of Hall effect gimbals is a plus. Guessing replacement gimbals even if available from DJI are expensive. Hard to swallow the price of DJI controllers, but no choice flying the Avata2 or Neo.  
9-23 12:06
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fans0aedd4ea
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DJI Gamora Posted at 9-22 02:12
Thank you for reaching out.

We are checking with the relevant team on this matter with the provided information and will get back to you with an accurate answer once we have the result.

I recieved a response from dji via email showing me that dhl denied my claim and confirmed that it was delivered. The drone wasnt delivered to my address or signed by anyone at the vicinity of my address. I searched online and found the location of the delivery photo and it turned out dhl delivered my drone to a totally different place instead of my delivery address. I wish i knew about dji and dhl before i ordered my first drone. Its so easy to lose money ordering a dji drone on their website
9-25 19:01
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fans0aedd4ea Posted at 9-25 19:01
I recieved a response from dji via email showing me that dhl denied my claim and confirmed that it was delivered. The drone wasnt delivered to my address or signed by anyone at the vicinity of my address. I searched online and found the location of the delivery photo and it turned out dhl delivered my drone to a totally different place instead of my delivery address. I wish i knew about dji and dhl before i ordered my first drone. Its so easy to lose money ordering a dji drone on their website

Hi there, sorry to hear about this feedback. We located your order number and forwarded this update to our relevant team to further investigate. Once we get the result, we will get back to you as soon as possible. Thank you for your patience.
9-26 06:04
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fans0aedd4ea Posted at 9-21 03:01
#8494386
Order: 0448881747780

Hello. The refund of your Order: 0448881747780 was submitted, we will refund the money back to the originally paid card within 3-5 business days. Once again, please accept our utmost gratitude for your kind understanding and patience throughout the case.
Our relevant team has also replied to your email, please check it out. If you have any further questions or concerns, please do not hesitate to contact our support team.
10-1 20:28
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AM47
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DJI Susan Posted at 10-1 20:28
Hello. The refund of your Order: 0448881747780 was submitted, we will refund the money back to the originally paid card within 3-5 business days. Once again, please accept our utmost gratitude for your kind understanding and patience throughout the case.
Our relevant team has also replied to your email, please check it out. If you have any further questions or concerns, please do not hesitate to contact our support team.

Yes, Thank you. I ended buying the fly more combo from a local store.
10-8 15:45
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AM47 Posted at 10-8 15:45
Yes, Thank you. I ended buying the fly more combo from a local store.

You're welcome. We are glad we could assist you. If you have any more questions or need further help, feel free to ask.
10-8 18:37
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