I'm trying to calibrate my DJI Mavic 2 Zoom, using DJI Assistant 2 (Consumer Drone Series). I have it plugged into my computer fine and the software is running. When I go to calibration I see the 4 tutorial steps, but when I get to step 4/4 the "Calibrate now" button is grayed out with a loading circle next to it. I've had it run for 30 minutes with no progress I've tried the same thing on my spare laptop and I've had the same isssue. Is this a common issue, and is there some way to fix this?

Hi there, could you please send us a video to show the specific situation so that we can better help you?

DJI Tony Posted at 9-23 19:57
Hi there, could you please send us a video to show the specific situation so that we can better help you?

Here is a link to the video. I go through the steps but Calibrate is always loading.

https://youtu.be/jC--fzDCDQM

Auto_Correct Posted at 9-25 15:56
Here is a link to the video. I go through the steps but Calibrate is always loading.

https://youtu.be/jC--fzDCDQM

Hi there. Given your situation, we recommend that you try another computer to calibrate. If the same problem still occurs, we recommend that you send it to us. Here is the link: https://www.dji.com/service/repair
If you have any other questions, please feel free to contact us.