DJI Natalia
Administrator
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Hi there, we are sorry to hear about what happened with the drone. In a situation like this, the best course of action would be to submit an online repair request here: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at https://www.dji.com/support. We understand that this is not the answer that you look forward to, but this would be the best thing to do in this situation. In addition, warranty service can be claimed depending on the result of the Damage Assessment.
Your kind understanding is appreciated and thank you for your continued support. |
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