I've been trying to download some maps to my RC2 that I got with the Air 3S FMC and every time after downloading one, I go back in to look at what was downloaded, and it's not showing the area I thought I was downloading. It is in the vicinity, but not even close to what I was shooting for. This is kind of disappointing. Now I need to find out if this is an isolated problem with just my device, or if others are experiencing the same issue. Please check out your RC2's and see if yours are having the same issue. Thanks to all.

Same problem here.

Thomas_87 Posted at 11-12 13:15
Same problem here.

Thanks Thomas....

OK, so this would suggest there is a bug in the RC2 software.

DJI rep, can you forward this info to the bug exterminators??

Hi MavicMike1955,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Could you confirm if you are trying to download the map offline? When using the DJI RC 2, the offline maps are stored in the internal storage by default and cannot be stored on the microSD card. Make sure you are running on latest firmware. Go to Profile > Offline Maps to download maps of your planned flight destinations and have the maps displayed even when there is no network connection.

If issue persist, please let us know we are looking forward to your response for further assistance. Thank You

Thomas_87 Posted at 11-12 13:15
Same problem here.

Hi Thomas,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Please try steps as in thread 4#. We are looking forward to your response for further assistance. Thank You

DJI Gamora Posted at 11-12 20:39
Hi MavicMike1955,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Could you confirm if you are trying to download the map offline? When using the DJI RC 2, the offline maps are stored in the internal storage by default and cannot be stored on the microSD card. Make sure you are running on latest firmware. Go to Profile > Offline Maps to download maps of your planned flight destinations and have the maps displayed even when there is no network connection.

This is what I tried already.  When I go to view the maps I downloaded, they are totally different from what I selected to download.  They are in the general area, but off by quite a long ways.

FYI...I tried doing the same thing on the RC1, and had the same result.

MavicMike1955 Posted at 11-13 09:44
This is what I tried already.  When I go to view the maps I downloaded, they are totally different from what I selected to download.  They are in the general area, but off by quite a long ways.

FYI...I tried doing the same thing on the RC1, and had the same result.

Thank you for keeping us posted. Please send us a video recording of the problem and DJI FLY app log. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You

DJI Gamora Posted at 11-14 01:51
Thank you for keeping us posted. Please send us a video recording of the problem and DJI FLY app log. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You

I have been buying and flying DJI since Mavic Pro and have had literally EVERY model minus Inspife, anyway I have to say so far I am not impressed with the maps issue at all. I have my drone hooked up to a hotspot when out flying and my map is completelu grey? However when I touch the screen it looks how the maps always do? it looks normal but onlu for a seconde Is there something I am doing wrong> I have always liked having myy thumbnails o ghe map to refer to if needed anuway kind of bummedl

Aerial SF Posted at 11-16 23:57
I have been buying and flying DJI since Mavic Pro and have had literally EVERY model minus Inspife, anyway I have to say so far I am not impressed with the maps issue at all. I have my drone hooked up to a hotspot when out flying and my map is completelu grey? However when I touch the screen it looks how the maps always do? it looks normal but onlu for a seconde Is there something I am doing wrong> I have always liked having myy thumbnails o ghe map to refer to if needed anuway kind of bummedl

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. Could you confirm which drone model is facing this problem? Please send us a video recording or footage of the problem. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering.

We are looking forward to your response for further assistance. Thank You