When using the DJI Neo today, after flying several times without problems, it went into Atti mode from one moment to the next so far so good, whenever it went into Atti mode other times it was unstable but controllable, but this time it didn't obey the instructions control commands and it continued flying randomly at high speed, apparently even faster than in sport mode, until at one point it came straight towards my eye and then fell to the ground and turned off and the battery came out of the drone. I got a swollen eye and a slight cut .

Hi there,
thank you for reaching out.

We are sorry to hear about the accident involving your drone and your injury. Please check for any physical damage to the drone. If you find any damage, please send the drone for repair. Please visit our DJI website at https://www.dji.com/br/support/repair. Alternatively, for immediate assistance, you can reach out to our support team via https://www.dji.com/support.

We appreciate your cooperation and support.