DJI Natalia
Administrator
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Hi there, thank you for reaching out . Kindly try other editing APP and see if the issue persisst. Also, make sure the file is correct and not corrupted. If the problem continues to exist, kindly share us the original file in a shareable link such as DropBox or Goggles Drive for us to check furthern this for you.
Thank you for your understanding anf support! |
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