Dji mic 2 Floating sound
407 3 2024-12-3
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TheViNENKOV
lvl.1
Belarus
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Hello,

Previously, I had the DJI Mic 1 and never experienced any issues, but I created a problem for myself when I bought the second version.
With the DJI Mic 2 on my Sony ZV-E10M1 camera, everything works perfectly. However, as soon as I connect it to the ZV-E10M2, problems arise. The audio is recorded at maximum volume at the beginning of the video file, then in the middle, the audio level drops to medium, and by the end, the sound becomes very quiet. The medium and quiet levels might switch places, but the sound is always loud at the start.
I’ve tried changing settings and adjusted everything that could be modified in the camera and mic configurations, but nothing helps. I have the latest firmware installed, and the issue is clearly not with the settings since it works perfectly on the ZV-E10M1. On the ZV-E10M2, however, it's simply unusable.
I kindly ask you to fix this bug as it cannot be resolved with any options available to the user.

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2024-12-3
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Montfrooij
Captain
Flight distance : 2845026 ft
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Netherlands
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How is the onboard recording (on the Mic 2)
2024-12-10
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DJI Natalia
Administrator
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Hello TheViNENKOV, we sincerely apologize for the inconvenience caused. We appreciate your feedback and are committed to providing you with the best support possible.

For assistance with your issue, please visit our Help Center by following this link: https://repair.dji.com/help/cont ... ;paperDocType=paper . Our Help Center contains detailed guides and solutions that may assist you in resolving the problem.

We appreciate your feedback and will pass it along to our development team for further review. Your insights are essential for improving our products and services. If you have any additional questions or need further assistance, please feel free to reach out to us. Thank you for choosing DJI.
2024-12-11
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Ian Teichelmann
lvl.1
Chile
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Hi, I'm experiencing the same issue. I own an A7III and an FX3, and both have this problem. However, I also have an A7IV, and it doesn't seem to be affected.
2024-12-11
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