Googles 3 no longer work with Air 3
233 4 2024-12-20
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Rodrex
lvl.3
South Africa
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Just updated the fly app to,ver 1.15.8 and the goggles 3 no longer bind to air 3. When you try to re-bind get error message on goggles say"firware too early"
2024-12-20
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DJI Natalia
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Hello Rodrex. Thank you for reaching out to us regarding the binding issue between your DJI Goggles 3 and DJI Air 3 after updating the DJI Fly app. We understand how frustrating this can be, and we're here to help you resolve the issue.

The error message "firmware too early" suggests that the firmware on your DJI Goggles 3 may need to be updated to ensure compatibility with the latest version of the DJI Fly app. Please follow these steps to update your firmware and resolve the binding issue:

1. Check for Firmware Updates: Connect your DJI Goggles 3 to a stable Wi-Fi network. Navigate to the settings menu on the goggles and check for any available firmware updates. Follow the on-screen instructions to download and install the latest firmware.

2. Update DJI Air 3 Firmware: Ensure that your DJI Air 3 is also running the latest firmware. You can check for updates through the DJI Fly app while your drone is connected.

3. Reboot Devices: After updating the firmware, restart both the DJI Goggles 3 and the DJI Air 3 to ensure all changes take effect.

4. Re-bind the Devices: Attempt to re-bind the goggles to the drone following the standard binding procedure. Ensure that both devices are powered on and in close proximity during the binding process. Please visit the following link for binding references:

https://repair.dji.com/help/cont ... ;paperDocType=paper

If you continue to experience issues after following these steps, please do not hesitate to contact us for further assistance. Our support team is ready to help you get back to enjoying your DJI Air 3 and Goggles 3. Thank you for your patience and understanding.
2024-12-20
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Rodrex
lvl.3
South Africa
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DJI Natalia Posted at 12-20 02:26
Hello Rodrex. Thank you for reaching out to us regarding the binding issue between your DJI Goggles 3 and DJI Air 3 after updating the DJI Fly app. We understand how frustrating this can be, and we're here to help you resolve the issue.

The error message "firmware too early" suggests that the firmware on your DJI Goggles 3 may need to be updated to ensure compatibility with the latest version of the DJI Fly app. Please follow these steps to update your firmware and resolve the binding issue:

Hello,

Resolved. I was trying to bind to my Airs 3s . I know goggles do not work with air 3s.
Thank you for quick response.
2024-12-20
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DJI Gamora
Administrator
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Rodrex Posted at 12-20 02:37
Hello,

Resolved. I was trying to bind to my Airs 3s . I know goggles do not work with air 3s.

Thank you for keeping us posted. We're glad that the issue is now being isolated. Feel free to contact us if you have other inquiries. Have a nice day ahead!
2024-12-20
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RAYMARO
lvl.4
Spain
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Para cuando las Google N3, con el Air3 y Mini 4 Pro. Saludos
2024-12-22
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