The action 4 ios app playback cannot be displayed.
Does anyone have the same problem as me?

Hi there,
thank you for reaching out.

We apologize for the inconvenience. Due to network redirection policies in certain countries or regions, there may be network conflicts during preview, preventing display or download. Our engineers have optimized for this issue and provided a fix version. Kindly ensure to copy the URL and open in your mobile browser or safari browser.

Link: https://service-adhoc.dji.com/show/special/ios/4bca11d7-e7e2-477a-b63b-8e427755595d
Extraction Code: yfakbt

Note: You may remove the final period in the link if it appears, to prevent it from leading to a broken link!
Please uninstall the original DJI Mimo App and use the link above to download the fixed version. We hope you can let us know if your issue is resolved after testing, as we aim to provide you with a better software experience.

DJI Diana Posted at 12-31 23:28
Hi there,
thank you for reaching out.

Thank you for your reply, but this link does not seem to work, please check the picture

NickZhou899 Posted at 2024-12-31 23:59
Thank you for your reply, but this link does not seem to work, please check the picture

Hi there,
thank you for reaching out.

Could you please attempt to use a web browser on a computer instead?

Please keep us updated on the progress.

DJI Diana Posted at 1-1 00:28
Hi there,
thank you for reaching out.

Hello, thank you for your reply!

1. I found the reason for the link error:

The correct link is: https://service-adhoc.dji.com/show/special/ios/4bca11d7-e7e2-477a-b63b-8e427755595d

But the hyperlink of this link is: https://service-adhoc.dji.com/show/special/ios/4bca11d7-e7e2-477a-b63b-8e427755595d.

It is the problem of the last dot that causes the link error.

2. The correct link is OK in the browser of the mobile phone.

I have downloaded the test version, and this version works properly!
The photos in the camera can be displayed normally and can also be downloaded.

I will continue to test this version and I will let you know if I find any problems.

Thank you very much for your kind reply!

Nick

NickZhou899 Posted at 1-1 02:30
Hello, thank you for your reply!

1. I found the reason for the link error:

Hi there!

We appreciate the update provided and are glad your issue has been resolved, Nick. Thank you for the tips. If you face any issues after this, feel free to contact us for assistance.

We hope you have had a good start to 2025!