Hi All,

I am sure this topic has already been addressed in some other thread but I could not find it.

I have a mini 3 pro (out of warranty) and yesterday I crashed into some trees during a flight. The drone is in fairly ok conditions with the exception of the gimbal which gives me a 'Gimbal Stuck' message. From the piece on the side of the gimbal that came off I can see some broken cables so I assume I would need to send it for repair. However, when I checked for the cost of repair I could not even find mini 3 pro on the list. Is it still served? and if yes, does anyone has an idea of how much that would cost and how long it would take?

For reference I am based in Switzerland but if easier I could also ship from Germany.

Thanks

Hi there, we are sorry to hear about what happened with the drone. In a situation like this, the best course of action would be to submit an online repair request here: [https://www.dji.com/es/support/repair]. This will allow our certified technicians to fully inspect the aircraft. Please rest assured that this will be taken care of and handled accordingly.
If you have any further questions or concerns, feel free to contact our support team. We are always happy to help you!

I can't speak for European DJI Repair Centers, but last summer I sent a DJI FPV to DJI for repair after I power looped it into the ground. From the time I mailed it to the time I received it was less than two weeks. The cost for the repair was much less than I expected. I had looked into buying the parts myself and found that it would've costs me about the same as I paid for DJI to repair it.
Edited to add that it was a used DJI FPV that I had purchased off of facebook marketplace.

Exiled FPV Posted at 1-14 03:52
I can't speak for European DJI Repair Centers, but last summer I sent a DJI FPV to DJI for repair after I power looped it into the ground. From the time I mailed it to the time I received it was less than two weeks. The cost for the repair was much less than I expected. I had looked into buying the parts myself and found that it would've costs me about the same as I paid for DJI to repair it.
Edited to add that it was a used DJI FPV that I had purchased off of facebook marketplace.

Hi there,
thank you for reaching out.

We appreciate the update and are glad to hear that your issue has been resolved. Rest assured, DJI is committed to providing the best deals and customer service to all our valued customers.

Feel free to contact us should you have any questions!