Hello, After a year of not flying the drone, I arrived at the park and after I started flying, the drone went up and I received the following message: "Image transmission lost. Return home now?" Mavic 2 pro, Almost new, never been hit, I updated the software yesterday via PC with DJI's software, I'm attaching the picture, I need your help please, everything was fine, and...

Hi,

It is exactly what the prompt say : image transmission lost. So the screen is not showing the life feed drone drone, for safety to use the RTH function.

Does is happens all the time or just once ?

cheers
JJB

Hi,
It never happened, I didn't fly it for a year, I returned to flying, I acknowledged the app, I updated the hovercraft with the PC, and it comes up and the message goes out.
What is the function you wrote?  what does that mean  What can be done please to fix this problem?  I would be happy to help on this matter.
Yehuda.

yehuda99 Posted at 1-15 04:45
Hi,
It never happened, I didn't fly it for a year, I returned to flying, I acknowledged the app, I updated the hovercraft with the PC, and it comes up and the message goes out.
What is the function you wrote?  what does that mean  What can be done please to fix this problem?  I would be happy to help on this matter.

RTH = Return To Home, if screen is not updated, guess the safe way to fly back to home is a RTH.
If you can see your than ofcourse you can fly back your drone manually.
If it happens just once, don`t worry too much.

What can you do to fix this problem? uh not much.
DJI would say refers the firmware of your drone, but if it happens just once, i would not do that.


cheers
JJB

Got it, the question is, is there something wrong with the settings?  Or is it perhaps a matter of the place where you fly?  In any case, is this a message related to settings or a place or a problem?
If it's a matter of settings or a hard update, I'd be happy if you could send me a link please.
Yehuda.

yehuda99 Posted at 1-15 06:12
Got it, the question is, is there something wrong with the settings?  Or is it perhaps a matter of the place where you fly?  In any case, is this a message related to settings or a place or a problem?
If it's a matter of settings or a hard update, I'd be happy if you could send me a link please.
Yehuda.

Hi

is there something wrong with the settings? // nope
Or is it perhaps a matter of the place where you fly? // perhaps, fly few time more in different areas.
...settings or a hard update... // nope
cheers
JJB

Hi Yehuda, thank you for your inquiry and we apologize for the inconvenience caused. Can you please check if this error is caused by the update? If yes, please update the aircraft again using the DJI Assistant 2 (Consumer Drones Series) / DJI Assistant 2 For Mavic.

Thank you for your understanding, your cooperation is greatly appreciated.